[SOLVED] F@H run into serious error

**Snoopdogie187** · 12-04-2008, 06:17 PM

Hi, I have been folding along for awhile, no major problems untill this morning. When I woke up I got a message saying that
"Folding@Home has run into a serious error running the core. and will shutdow."

What I have done so far to try to fix it is update to the newest version, and go into the directory for F@H and set all the cores to have the .old extension so that way it will download a new core, but the error still occurs.

I will attached he log file and system can be seen on the left (Vista OS)

also I just want to add that this error came with a new WU that never got started

**mattlock** · 12-05-2008, 12:44 AM

This error can be caused by a few different things. To eliminate the possibility of a corrupt WU, delete the work folder and restart F@H. It will then download a new WU. If the problem still occurs, it could be hardware related (overclocking, memory errors, etc), page file issues, or lack of disk space.

Keep us posted.

EDIT:
Upon further review, this seems to be a common problem with the 2620 WU. On top of deleting the work folder, you will also need to delete the Queue.dat file and unitinfo.txt file to completely purge the WU and get a new WU.

**Snoopdogie187** · 12-05-2008, 06:56 AM

Hi,
I do think it was te 2620 WU, with my luck after I deleted everything, I got another 2620, so I deleted again and got a 2527 and it seems to be working ok right now.
Thank you

**mattlock** · 12-05-2008, 08:29 AM

The guys at F@H know about this issue, but seem to be dragging their feet a little in addressing the problem.

I believe another one was WU 2421 , but I'm not sure.

Deleting the Work folder and restarting F@H is usually a good place to when you encounter folding problems. Just remember that if you have completed WUs that haven't uploaded yet you will lose them when you delete the Work folder.

**Snoopdogie187** · 12-05-2008, 08:32 AM

ok, thank you for info and for helping me get F@H back running.

Mcninjaguy · 12-09-2008, 03:40 AM

I tried to get the system tray version working and I think I tried everything under the book
chipset drivers re installed
display drivers
installed Cuda drivers
un installed cuda driver
deleted work unit multiple times
took cudart.dll from the apps folder and copied it into the folding@home folder in program files

SO after that I tried to use the console client and it works perfectly fine!

**Snoopdogie187** · 12-09-2008, 09:01 AM

I actually did install the console client and that also crashed for me. It was probably a bad WU.
Thank you for the input though.

Just another thing I find strange, up untill about the releast of the offical 6.2 or the version before that I was using the beta of F@H and never had a single major problem. Only network and server being down.
(I also have the viewer.exe problem where DEP says it has to close it, but that isnt a real issue and not worth the time)

Mcninjaguy · 12-09-2008, 07:13 PM

yea after 6.20 (6.23) everything got messed up

**Snoopdogie187** · 12-09-2008, 07:15 PM

Do they currently have a CPU beta out? I was looking for one (hoping the beta may be better) but all I see is smp, gpu stuff.

Mcninjaguy · 12-10-2008, 04:29 PM

SMP is a CPU client unless I'm mistaken

**Snoopdogie187** · 12-10-2008, 05:29 PM

It is, but I think it was a little different and gave more diffcuilt WU or something like that. I'm not sure exactly, and if it is like that, it wouldn't work for me. This is a laptop I use for classes so it gets shut off multiple times a days, then when I do work, sometimes I have to lower F@H so I can use the laptop freely (or keep it cool if I'm not at a desk)

Mcninjaguy · 12-10-2008, 07:30 PM

So I guess your only choice is to use the basic client?

**Snoopdogie187** · 12-10-2008, 11:49 PM

I think so, which is fine, it isn't too much work (had to delete the work folder and everything today a couple times after finishing a wu). Kind of annoying like that, but at least still working.

Mcninjaguy · 12-11-2008, 10:23 AM

Yea I usually leave my client on for about 2 thirds of a day its about 1hr 40 mins for every WU - 384 points to 512 points for me

**Snoopdogie187** · 12-11-2008, 11:39 AM

my little laptop is that fast lol. Sometimes I go almost to the dead line with running it a lot

**kodi** · 12-11-2008, 11:47 AM

Smp client is for Dual/Quad core CPU's

**Snoopdogie187** · 12-11-2008, 01:34 PM

is there any change to how long you have to submit the WU? (as I said U can't constantly run F@H)

**Glaswegian** · 12-11-2008, 03:14 PM

I've just started a fresh WU (using the SMP) and it's due to finish in 6 days, although I should do it in half that time. It depends on the WU - this one is taking about 25 minutes for 1% - which is why the deadline is 6 days. Most deadlines for the SMP WUs are around 4 days.

**Snoopdogie187** · 12-11-2008, 04:51 PM

Wow, quick deadlines. Especially when its going to take you like 41 - 42 hours to do that whole WU. Thank you for the input. If I had a second computer that I could leave on I would give it a try.

Come to think of it, it really doesnt take me much longer than that to do a WU but it gets spread out over a much longer span of time.

Mcninjaguy · 12-11-2008, 11:58 PM

Glas- how much is that WU worth?

12-05-2008, 12:44 AM	#2 (permalink)
mattlock Mentor Hardware Team Join Date: Dec 2005 Location: Ohio Posts: 4,183 OS: XP SP2, Win 7 Beta, Win 7 RC My System	Re: F@H run into serious error This error can be caused by a few different things. To eliminate the possibility of a corrupt WU, delete the work folder and restart F@H. It will then download a new WU. If the problem still occurs, it could be hardware related (overclocking, memory errors, etc), page file issues, or lack of disk space. Keep us posted. EDIT: Upon further review, this seems to be a common problem with the 2620 WU. On top of deleting the work folder, you will also need to delete the Queue.dat file and unitinfo.txt file to completely purge the WU and get a new WU. __________________ Matt Everest-Thermal Paste Instruction-Power Supply Info-Sensorview PSU Calculator-Speedfan-Bench Test Help TSF Fight Disease. It's Free! Last edited by mattlock; 12-05-2008 at 01:06 AM.

12-05-2008, 06:56 AM	#3 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: F@H run into serious error Hi, I do think it was te 2620 WU, with my luck after I deleted everything, I got another 2620, so I deleted again and got a 2527 and it seems to be working ok right now. Thank you __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-05-2008, 08:29 AM	#4 (permalink)
mattlock Mentor Hardware Team Join Date: Dec 2005 Location: Ohio Posts: 4,183 OS: XP SP2, Win 7 Beta, Win 7 RC My System	Re: F@H run into serious error The guys at F@H know about this issue, but seem to be dragging their feet a little in addressing the problem. I believe another one was WU 2421 , but I'm not sure. Deleting the Work folder and restarting F@H is usually a good place to when you encounter folding problems. Just remember that if you have completed WUs that haven't uploaded yet you will lose them when you delete the Work folder. __________________ Matt Everest-Thermal Paste Instruction-Power Supply Info-Sensorview PSU Calculator-Speedfan-Bench Test Help TSF Fight Disease. It's Free!

12-05-2008, 08:32 AM	#5 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: F@H run into serious error ok, thank you for info and for helping me get F@H back running. __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-09-2008, 03:40 AM	#6 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: F@H run into serious error I tried to get the system tray version working and I think I tried everything under the book chipset drivers re installed display drivers installed Cuda drivers un installed cuda driver deleted work unit multiple times took cudart.dll from the apps folder and copied it into the folding@home folder in program files SO after that I tried to use the console client and it works perfectly fine!

12-09-2008, 09:01 AM	#7 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: F@H run into serious error I actually did install the console client and that also crashed for me. It was probably a bad WU. Thank you for the input though. Just another thing I find strange, up untill about the releast of the offical 6.2 or the version before that I was using the beta of F@H and never had a single major problem. Only network and server being down. (I also have the viewer.exe problem where DEP says it has to close it, but that isnt a real issue and not worth the time) __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-09-2008, 07:13 PM	#8 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: [SOLVED] F@H run into serious error yea after 6.20 (6.23) everything got messed up

12-09-2008, 07:15 PM	#9 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: [SOLVED] F@H run into serious error Do they currently have a CPU beta out? I was looking for one (hoping the beta may be better) but all I see is smp, gpu stuff. __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-10-2008, 04:29 PM	#10 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: [SOLVED] F@H run into serious error SMP is a CPU client unless I'm mistaken

12-10-2008, 05:29 PM	#11 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: [SOLVED] F@H run into serious error It is, but I think it was a little different and gave more diffcuilt WU or something like that. I'm not sure exactly, and if it is like that, it wouldn't work for me. This is a laptop I use for classes so it gets shut off multiple times a days, then when I do work, sometimes I have to lower F@H so I can use the laptop freely (or keep it cool if I'm not at a desk) __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-10-2008, 07:30 PM	#12 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: [SOLVED] F@H run into serious error So I guess your only choice is to use the basic client?

12-10-2008, 11:49 PM	#13 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: [SOLVED] F@H run into serious error I think so, which is fine, it isn't too much work (had to delete the work folder and everything today a couple times after finishing a wu). Kind of annoying like that, but at least still working. __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-11-2008, 10:23 AM	#14 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: [SOLVED] F@H run into serious error Yea I usually leave my client on for about 2 thirds of a day its about 1hr 40 mins for every WU - 384 points to 512 points for me

12-11-2008, 11:39 AM	#15 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: [SOLVED] F@H run into serious error my little laptop is that fast lol. Sometimes I go almost to the dead line with running it a lot __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-11-2008, 11:47 AM	#16 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 7,396 OS: Windows 7-Ultimate 64 Bit My System	Re: [SOLVED] F@H run into serious error Smp client is for Dual/Quad core CPU's __________________ Brian

12-11-2008, 01:34 PM	#17 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: [SOLVED] F@H run into serious error is there any change to how long you have to submit the WU? (as I said U can't constantly run F@H) __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-11-2008, 03:14 PM	#18 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 25,359 OS: Win XP Pro SP3 / Win 7 Pro My System Blog Entries: 10	Re: [SOLVED] F@H run into serious error I've just started a fresh WU (using the SMP) and it's due to finish in 6 days, although I should do it in half that time. It depends on the WU - this one is taking about 25 minutes for 1% - which is why the deadline is 6 days. Most deadlines for the SMP WUs are around 4 days. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner

12-11-2008, 04:51 PM	#19 (permalink)
Snoopdogie187 Oh! What shall I be? Join Date: Jun 2002 Posts: 2,537 OS: Vista Home Premium SP1, mom: XP Pro SP2 My System	Re: [SOLVED] F@H run into serious error Wow, quick deadlines. Especially when its going to take you like 41 - 42 hours to do that whole WU. Thank you for the input. If I had a second computer that I could leave on I would give it a try. Come to think of it, it really doesnt take me much longer than that to do a WU but it gets spread out over a much longer span of time. __________________ Infected computer? click here Has TSF Helped You? Posting System Specifications Please Donate to TSF

12-11-2008, 11:58 PM	#20 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: [SOLVED] F@H run into serious error Glas- how much is that WU worth?