ZoneAlarm Phones Home

steveham · 01-29-2006, 05:28 PM

Just after installing my Asus RMA'd MoBo and hooking up my XP pro HD, which went smoothly, I noticed via my router (ISDN) that my computer was constantly connecting to the internet. My ISP's monthly timeonline is set at 325 hrs to contact me. I received an email which indicated I'd used 345 hrs. I was shocked, since I'd never used that many hours before. After spending several days searching for a bug, turning off and on services and startup programs, I finally found the problem......ZoneAlarm! I have the router idle timeout set at 20 seconds and the timeonline log showed hour after hour online. I've used ZA (free) for years and have been very happy. I uninstalled and reinstalled ZA with no change. Six months ago I made a clone of my HD so I tried it......and it had the same problem. Now with ZA uninstalled on both drives, the problem is gone. Now I'm using XP's firewall until I decide on...... I guess a different firewall. Has anyone else had or heard of this problem with ZA before? Thanks!

APEX PC-115 case
Asus P4P800-E Deluxe
Seasonic Super Silencer 350w
Celeron D 2.8 - CNPS7000A-AlCu Cooler
Windows xp pro sp2
512 Crucial
Millennium G550
Turtle Beach Santa Cruz
Pioneer DVD DVR-108
LiteOn CD/RW

**koala** · 01-30-2006, 05:31 AM

http://www.techsupportforum.com/secu...its-users.html

Quote:

The company says it will fix the "bug" soon. In the meantime you can work around it by adding:
# Block access to ZoneLabs Server 127.0.0.1 zonelabs.com to your Windows host file.

steveham · 01-30-2006, 12:42 PM

Thanks for the info koala. After reading the two news articles, I find it hard to believe that it's just a bug in ZA. You know how it goes when you find out someone has lied or stolen from you....it's very difficult to trust them again.

01-29-2006, 05:28 PM	#1 (permalink)
steveham Registered User Join Date: Dec 2005 Location: California Posts: 8 OS: XP	ZoneAlarm Phones Home Just after installing my Asus RMA'd MoBo and hooking up my XP pro HD, which went smoothly, I noticed via my router (ISDN) that my computer was constantly connecting to the internet. My ISP's monthly timeonline is set at 325 hrs to contact me. I received an email which indicated I'd used 345 hrs. I was shocked, since I'd never used that many hours before. After spending several days searching for a bug, turning off and on services and startup programs, I finally found the problem......ZoneAlarm! I have the router idle timeout set at 20 seconds and the timeonline log showed hour after hour online. I've used ZA (free) for years and have been very happy. I uninstalled and reinstalled ZA with no change. Six months ago I made a clone of my HD so I tried it......and it had the same problem. Now with ZA uninstalled on both drives, the problem is gone. Now I'm using XP's firewall until I decide on...... I guess a different firewall. Has anyone else had or heard of this problem with ZA before? Thanks! APEX PC-115 case Asus P4P800-E Deluxe Seasonic Super Silencer 350w Celeron D 2.8 - CNPS7000A-AlCu Cooler Windows xp pro sp2 512 Crucial Millennium G550 Turtle Beach Santa Cruz Pioneer DVD DVR-108 LiteOn CD/RW

01-30-2006, 12:42 PM	#3 (permalink)
steveham Registered User Join Date: Dec 2005 Location: California Posts: 8 OS: XP	Thanks for the info koala. After reading the two news articles, I find it hard to believe that it's just a bug in ZA. You know how it goes when you find out someone has lied or stolen from you....it's very difficult to trust them again.