Problem with Spybot S&D

**harrup** · 01-13-2006, 12:41 PM

A couple of days ago I downloaded Spybot S & D. I updated it and everything was dandy.

However, after the first glorious time when everything was working fine, now it refuses to update. When I click on "dowload update" I always get this info:

Error retrieving update file!
Socket Error # 10061
Connection refused.

Erm....any ideas what causes this? I also just installed Service Pack 2. Is there a conflict perhaps.

How can this be fixed?

Thanks

**harrup** · 01-13-2006, 12:44 PM

The warning message occurs when I ask Spybot to " Search for Updates" Not to "Dowload updates". It never gets to the second one.

**koala** · 01-13-2006, 03:40 PM

Have you tried doing a manual update from http://www.safer-networking.org/en/download/ ?
It's the 2nd 'Download here' button.

Also, check your firewall settings, it might be blocked.

**harrup** · 01-14-2006, 02:39 AM

Yes, I have and it worked great.

Now even the integrated update function works. Go figure.

Thanks for your help!

**JamesO** · 01-14-2006, 04:26 AM

You may want to uninstall and re-install.

Also make sure you use Spybot version 1.3 not 1.4. You will find sites that list v1.3.

I can never get the See-Cure sites to work, always have check sum errors. Use Safer Networking.

Usually you have something blocking the program from finding the update servers if you get error messages, like firewall configuration that was mentioned.

JamesO

**harrup** · 01-16-2006, 01:52 AM

Thanks, JamesO.. I'll downgrade it to the previous version and see whether this makes a difference.

01-13-2006, 12:41 PM	#1 (permalink)
harrup I helped the forums. Join Date: Apr 2005 Posts: 58 OS: win xp	Problem with Spybot S&D A couple of days ago I downloaded Spybot S & D. I updated it and everything was dandy. However, after the first glorious time when everything was working fine, now it refuses to update. When I click on "dowload update" I always get this info: Error retrieving update file! Socket Error # 10061 Connection refused. Erm....any ideas what causes this? I also just installed Service Pack 2. Is there a conflict perhaps. How can this be fixed? Thanks

01-13-2006, 12:44 PM	#2 (permalink)
harrup I helped the forums. Join Date: Apr 2005 Posts: 58 OS: win xp	Correction to previous message The warning message occurs when I ask Spybot to " Search for Updates" Not to "Dowload updates". It never gets to the second one.

01-13-2006, 03:40 PM	#3 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,381 OS: XP/7/Ubuntu My System	Have you tried doing a manual update from http://www.safer-networking.org/en/download/ ? It's the 2nd 'Download here' button. Also, check your firewall settings, it might be blocked. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here Last edited by koala; 01-13-2006 at 03:42 PM.

01-14-2006, 02:39 AM	#4 (permalink)
harrup I helped the forums. Join Date: Apr 2005 Posts: 58 OS: win xp	Re: updating S & D Yes, I have and it worked great. Now even the integrated update function works. Go figure. Thanks for your help!

01-16-2006, 01:52 AM	#6 (permalink)
harrup I helped the forums. Join Date: Apr 2005 Posts: 58 OS: win xp	Spybot version 1.3 vs 1.4 Thanks, JamesO.. I'll downgrade it to the previous version and see whether this makes a difference.

01-14-2006, 04:26 AM	#5 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	You may want to uninstall and re-install. Also make sure you use Spybot version 1.3 not 1.4. You will find sites that list v1.3. I can never get the See-Cure sites to work, always have check sum errors. Use Safer Networking. Usually you have something blocking the program from finding the update servers if you get error messages, like firewall configuration that was mentioned. JamesO