Problem installing AVG Anti-Virus

doogle88 · 01-05-2006, 08:15 AM

When im installing AVG Anti-virus Pro, i get an error message just before the completion of installation. I have installed another version on my comp previously, but the it wasn't running stable. I have also had norton internet security and systemworks 2006 installed.

This is the error message ->

Local Machine: installation failed
Installation:
Error: Action failed for file avg7rsw.sys: changing service config....
The specified service has been marked for deletion (1072)

Im just trying to find a decent antivirus program that wont make my comp run sluggish but work as a good virus protector simultaneously.

Any suggestions?

**mrbizness1** · 01-05-2006, 06:36 PM

Quote:

Originally Posted by doogle88

When im installing AVG Anti-virus Pro, i get an error message just before the completion of installation. I have installed another version on my comp previously, but the it wasn't running stable. I have also had norton internet security and systemworks 2006 installed.

This is the error message ->

Local Machine: installation failed
Installation:
Error: Action failed for file avg7rsw.sys: changing service config....
The specified service has been marked for deletion (1072)

Im just trying to find a decent antivirus program that wont make my comp run sluggish but work as a good virus protector simultaneously.

Any suggestions?

Are you disabling Norton and System works when installing AVG?
Email AVG directly, I had a few minor glitches and found them very helpful and quick to respond.

**keymaker** · 01-05-2006, 09:58 PM

i heard issues like this and sometimes it deals with norton. i recommend uninstalling the Norton internet security crap first and then installing the AVg anti-virus pro. then see if the installation goes fine for AVG.

doogle88 · 01-06-2006, 08:07 AM

well thats why im confused because i have uninstalled all previous anti-virus software.

What about Zone Alarm? is that a good one to use? some comp mags have rated it quite high, any downs about it?

jflan · 01-07-2006, 10:42 PM

I agree that it's probably some remnants of Symantec (Norton) causing the problems. Norton embeds deeply and is difficult to remove. If you search the forums here, there is an app that is designed specifically to remove Norton.

AVG is an outstanding AV solution. I use the free version with Sygate for my FW.

JF

doogle88 · 01-08-2006, 08:18 AM

Thanks very much for the help, ill see what i can do about removing this norton/symantec rubbish

doogle88 · 01-08-2006, 06:35 PM

I found the removal tool for norton products on this forum and followed the prompts. Just gave AVG another shot and it worked!

Thanks for the help

01-05-2006, 08:15 AM	#1 (permalink)
doogle88 Registered User Join Date: Jan 2006 Location: Perth, Western Australia Posts: 11 OS: XP	Problem installing AVG Anti-Virus When im installing AVG Anti-virus Pro, i get an error message just before the completion of installation. I have installed another version on my comp previously, but the it wasn't running stable. I have also had norton internet security and systemworks 2006 installed. This is the error message -> Local Machine: installation failed Installation: Error: Action failed for file avg7rsw.sys: changing service config.... The specified service has been marked for deletion (1072) Im just trying to find a decent antivirus program that wont make my comp run sluggish but work as a good virus protector simultaneously. Any suggestions?

01-05-2006, 09:58 PM	#3 (permalink)
keymaker Join Date: Jul 2005 Posts: 1,154 OS: windows xp	i heard issues like this and sometimes it deals with norton. i recommend uninstalling the Norton internet security crap first and then installing the AVg anti-virus pro. then see if the installation goes fine for AVG. __________________ AVG Spybot SpywareBlaster Adware CCleaner Diskeeper ZoneAlarm

01-06-2006, 08:07 AM	#4 (permalink)
doogle88 Registered User Join Date: Jan 2006 Location: Perth, Western Australia Posts: 11 OS: XP	well thats why im confused because i have uninstalled all previous anti-virus software. What about Zone Alarm? is that a good one to use? some comp mags have rated it quite high, any downs about it?

01-07-2006, 10:42 PM	#5 (permalink)
jflan Registered User Join Date: May 2005 Location: Vancouver, WA Posts: 935 OS: XP/Puppy 2.14	I agree that it's probably some remnants of Symantec (Norton) causing the problems. Norton embeds deeply and is difficult to remove. If you search the forums here, there is an app that is designed specifically to remove Norton. AVG is an outstanding AV solution. I use the free version with Sygate for my FW. JF

01-08-2006, 08:18 AM	#6 (permalink)
doogle88 Registered User Join Date: Jan 2006 Location: Perth, Western Australia Posts: 11 OS: XP	Thanks very much for the help, ill see what i can do about removing this norton/symantec rubbish

01-08-2006, 06:35 PM	#7 (permalink)
doogle88 Registered User Join Date: Jan 2006 Location: Perth, Western Australia Posts: 11 OS: XP	I found the removal tool for norton products on this forum and followed the prompts. Just gave AVG another shot and it worked! Thanks for the help