Trying to renew PC-cillin virus pattern updates

darrylp · 12-20-2005, 04:32 PM

Hello

My PC-cillin virus pattern updates subscription expires on the 6th Jan 2006 and I've been trying to renew the subscription.

After 11 emails to Trend Micro and 9 phone calls I'm desperate.

All they want me to do is upgrade to the 2006 version which I'm sure is very good but it's not what I want now.

Does anybody know how I renew please?

Regards

Darryl

**Resolution** · 12-20-2005, 04:46 PM

You should be able to upgrade your license by following these directions...

http://kb.trendmicro.com/solutions/s...24571&id=24571

darrylp · 12-20-2005, 05:02 PM

Thanks, I've followed your suggestion but all they offer is what appears to be a very cheap upgrade to the 2006 version.

I'll nevertheless proceed and appreciate your help.

Regards

Darryl

darrylp · 12-20-2005, 05:07 PM

No good as it's not available to residents in Australia!!!

Darryl

Sydney Australia

**Resolution** · 12-20-2005, 05:50 PM

http://kb.trendmicro.com/solutions/s...26976&id=26976

darrylp · 12-20-2005, 09:35 PM

Thanks again.

Darryl

CbrMas1 · 12-29-2005, 01:34 PM

I read reviews on Trend Micro: PC-Cillin Internet Security 2006, it is very bad. The antivirus is good, but the firewall failed to stealth ports, it let in intruders, and it even though itself was a threat. The AntiSpyware on it, was even worse. It completly missed 5 out of 11 spyware and only removed 1 out of the 11. I recommend getting something else.

darrylp · 12-29-2005, 01:51 PM

So far unless I upgrade my 2005 version to the Trend Micro: PC-Cillin Internet Security 2006 version it appears I cannot renew my anti-virus components (virus definitions).

Darryl

CbrMas1 · 12-29-2005, 01:56 PM

Dont upgrade, get another product like Symantec Norton Internet Security

12-20-2005, 04:32 PM	#1 (permalink)
darrylp Registered User Join Date: Dec 2005 Location: Sydney, Australia Posts: 7 OS: XP Pro	Trying to renew PC-cillin virus pattern updates Hello My PC-cillin virus pattern updates subscription expires on the 6th Jan 2006 and I've been trying to renew the subscription. After 11 emails to Trend Micro and 9 phone calls I'm desperate. All they want me to do is upgrade to the 2006 version which I'm sure is very good but it's not what I want now. Does anybody know how I renew please? Regards Darryl

12-20-2005, 04:46 PM	#2 (permalink)
Resolution TSF Enthusiast Join Date: Sep 2005 Location: Louisiana Posts: 1,091 OS: FreeBSD/Win98/2000/XP	You should be able to upgrade your license by following these directions... http://kb.trendmicro.com/solutions/s...24571&id=24571 Last edited by Resolution; 12-20-2005 at 04:49 PM.

12-20-2005, 05:02 PM	#3 (permalink)
darrylp Registered User Join Date: Dec 2005 Location: Sydney, Australia Posts: 7 OS: XP Pro	Thanks, I've followed your suggestion but all they offer is what appears to be a very cheap upgrade to the 2006 version. I'll nevertheless proceed and appreciate your help. Regards Darryl

12-20-2005, 05:07 PM	#4 (permalink)
darrylp Registered User Join Date: Dec 2005 Location: Sydney, Australia Posts: 7 OS: XP Pro	No good as it's not available to residents in Australia!!! Darryl Sydney Australia

12-20-2005, 05:50 PM	#5 (permalink)
Resolution TSF Enthusiast Join Date: Sep 2005 Location: Louisiana Posts: 1,091 OS: FreeBSD/Win98/2000/XP	http://kb.trendmicro.com/solutions/s...26976&id=26976

12-20-2005, 09:35 PM	#6 (permalink)
darrylp Registered User Join Date: Dec 2005 Location: Sydney, Australia Posts: 7 OS: XP Pro	Thanks again. Darryl

12-29-2005, 01:34 PM	#7 (permalink)
CbrMas1 Registered User Join Date: Dec 2005 Location: United States of America Posts: 24 OS: Windows XP SP2	I read reviews on Trend Micro: PC-Cillin Internet Security 2006, it is very bad. The antivirus is good, but the firewall failed to stealth ports, it let in intruders, and it even though itself was a threat. The AntiSpyware on it, was even worse. It completly missed 5 out of 11 spyware and only removed 1 out of the 11. I recommend getting something else.

12-29-2005, 01:51 PM	#8 (permalink)
darrylp Registered User Join Date: Dec 2005 Location: Sydney, Australia Posts: 7 OS: XP Pro	So far unless I upgrade my 2005 version to the Trend Micro: PC-Cillin Internet Security 2006 version it appears I cannot renew my anti-virus components (virus definitions). Darryl

12-29-2005, 01:56 PM	#9 (permalink)
CbrMas1 Registered User Join Date: Dec 2005 Location: United States of America Posts: 24 OS: Windows XP SP2	Dont upgrade, get another product like Symantec Norton Internet Security