Problems!! please read this

Laudanum · 12-05-2005, 12:07 AM

Thanks for taking the time to help,
My troubles recently began when I updated my Zone Alarm Security Suite from 5.5 to 6.1. The first day, i got my updates and everything ran smoothly. The next day I couldn't update. A few days later, I downloaded Adobe Photoshop, and could not register it online because I couldn't connect to the servers. Soon after, I downloaded MSN.. That did not work, I cant sign in. Yesterday I downloaded a game called Maplestory, and I can't play it.. My frustrations are rising.. Then today, I had been playing Diablo II Lord Of Destruction for about 25 minutes and I get disconnected. I try to reconnect, and I cant log onto my account, it tells me to free port 6112. I've went through the Zone Labs forums, and emailed them.. I don't know what to do anymore, my friend told me to come here and ask.
Any advice would be GREATLY appreciated.
Thanks,
Laudanum

**jnob** · 12-07-2005, 11:32 AM

sounds like an infection of some sort. It's strange that the game would play online for 25 minutes then out of the blue disconnect from the internet. I would try running some spyware programs like, webroot spy sweeper, adaware, spybot s & d, and/or spywareblaster.

**keymaker** · 12-08-2005, 08:59 AM

i agree with jnob, first scan your computer any spywares and viruses. then check in your zonealarm program control and go to MSN for example, and allow the program.

12-05-2005, 12:07 AM	#1 (permalink)
Laudanum Registered User Join Date: Dec 2005 Location: California Posts: 1 OS: xp	Problems!! please read this Thanks for taking the time to help, My troubles recently began when I updated my Zone Alarm Security Suite from 5.5 to 6.1. The first day, i got my updates and everything ran smoothly. The next day I couldn't update. A few days later, I downloaded Adobe Photoshop, and could not register it online because I couldn't connect to the servers. Soon after, I downloaded MSN.. That did not work, I cant sign in. Yesterday I downloaded a game called Maplestory, and I can't play it.. My frustrations are rising.. Then today, I had been playing Diablo II Lord Of Destruction for about 25 minutes and I get disconnected. I try to reconnect, and I cant log onto my account, it tells me to free port 6112. I've went through the Zone Labs forums, and emailed them.. I don't know what to do anymore, my friend told me to come here and ask. Any advice would be GREATLY appreciated. Thanks, Laudanum

12-08-2005, 08:59 AM	#3 (permalink)
keymaker Join Date: Jul 2005 Posts: 1,154 OS: windows xp	i agree with jnob, first scan your computer any spywares and viruses. then check in your zonealarm program control and go to MSN for example, and allow the program. __________________ AVG Spybot SpywareBlaster Adware CCleaner Diskeeper ZoneAlarm

12-07-2005, 11:32 AM	#2 (permalink)
jnob TSF Enthusiast Join Date: Nov 2005 Location: CA Valley Posts: 692 OS: XP Pro, SP2 My System	sounds like an infection of some sort. It's strange that the game would play online for 25 minutes then out of the blue disconnect from the internet. I would try running some spyware programs like, webroot spy sweeper, adaware, spybot s & d, and/or spywareblaster.