[SOLVED] AdAware problem

shipboard · 03-12-2009, 09:15 PM

I have just developed a problem with my Free version of AdAware. When I try to download the updates it freezes up my computer and says two versions of this process cannot run at the same time. I have tried going into add remove programs to remove and re-install but it refuses to complete the un-install and again freezes up the computer.

I also booted into Safe mode to try and uninstall from there but AdAware was not listed, I also tried revouninstaller but could not find it listed there. My next considered option is to go into regedit and remove it from there. However I have been a member of the forum long enough to know that this could cause more problems. I have run scans and everything has come up clean. I would welcome any advice on this.

shipboard.

shipboard · 03-12-2009, 09:48 PM

Further to the above thread. I have been into services.msc and under Adaware it states it is starting and not started. I have tried switching off and re starting to no avail.

shipboard.

shipboard · 03-13-2009, 06:07 AM

Ref the above thread after visiting the Lavasoft forum I have managed to clear the problem up. For anyone that experiences the same problem go to task manager processess end the ad-aware process and the aawservice this allows you to uninstall.

03-12-2009, 09:15 PM	#1 (permalink)
shipboard Registered User Join Date: May 2007 Location: North East of England Posts: 174 OS: XP Pro SP3	[SOLVED] AdAware problem I have just developed a problem with my Free version of AdAware. When I try to download the updates it freezes up my computer and says two versions of this process cannot run at the same time. I have tried going into add remove programs to remove and re-install but it refuses to complete the un-install and again freezes up the computer. I also booted into Safe mode to try and uninstall from there but AdAware was not listed, I also tried revouninstaller but could not find it listed there. My next considered option is to go into regedit and remove it from there. However I have been a member of the forum long enough to know that this could cause more problems. I have run scans and everything has come up clean. I would welcome any advice on this. shipboard.

03-12-2009, 09:48 PM	#2 (permalink)
shipboard Registered User Join Date: May 2007 Location: North East of England Posts: 174 OS: XP Pro SP3	Re: AdAware problem Further to the above thread. I have been into services.msc and under Adaware it states it is starting and not started. I have tried switching off and re starting to no avail. shipboard.

03-13-2009, 06:07 AM	#3 (permalink)
shipboard Registered User Join Date: May 2007 Location: North East of England Posts: 174 OS: XP Pro SP3	Re: AdAware problem Ref the above thread after visiting the Lavasoft forum I have managed to clear the problem up. For anyone that experiences the same problem go to task manager processess end the ad-aware process and the aawservice this allows you to uninstall.