Recover RSA authentication manager password

[phazerza]

Hi, I started at a new company and the previous admin did not hand over the password to the RSA server. Now the users can still authenticate successfully against the RSA server using their securID tokens but I cannot login through the web interface to create more users and assign tokens to them or as the case is as the moment reset a account where the user locked himself out. Anyone got any idea how I can reset the password? We are using RSA authentication manager 7.1

[asgley]

you could try and call the old admin?

[johnwill]

We don't provide any help with lost passwords or getting around password protection. Obviously, we can't determine the real intent here, so our policy is to abstain from any assistance in these matters.

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