Mcafee Security Center Blank and Windows Updates Error

sshon21 · 09-27-2008, 02:02 AM

Just a few days ago, I have been trying to find a solution to my Mcafee's Security Center being blank and these windows updates not installing. First I noticed my windows update; one had successfully installed and the the other one failed. I received an error code: 800B0100 telling me"Windows Update encountered an unknown error. I thought maybe I had a virus from the online fps game Combat Arms but I haven't found any bad reviews on that. I tried to scan with Mcafee but the window is blank, it still has the "M" Mcafee logo in the left hand corner, minimize, and exit button which work. The updates i tried installing were "Windows Vista Service Pack 1 (KB936330)" which said it was successful but it still comes up as new updates like I haven't installed it yet. The other update that failed was "Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB953838)". I have tried downloading a new windows update agent and that didn't work, also used a couple registry fix tools, uninstalled mcafee and installed also renewed subscription and nothing has been fixed.

please help!

Stephen

shadow2006 · 10-11-2008, 10:25 PM

I had the same problem, but was also running IE8 Beta 2, which I removed, and everything came up in the Security Center window after that.
Reinstall IE7 perhaps?

Hope this helps.

Trajan · 01-02-2009, 04:10 PM

Quote:

Originally Posted by shadow2006

I had the same problem, but was also running IE8 Beta 2, which I removed, and everything came up in the Security Center window after that.
Reinstall IE7 perhaps?

Hope this helps.

I had this problem as well. I reverted to IE7 and it seemed to solve the problem. However, I have found that some of the advanced settings windows in McAfee are still blank. In addition I am unable to perform a manual scan (i.e. by clicking on the scan button).

Any Ideas?

**johnwill** · 01-03-2009, 02:12 PM

Try uninstalling and reinstalling McAfee.

Trajan · 01-03-2009, 02:19 PM

Thanks for the reply, johnwill. I have tried removing/reinstalling several times. I downloaded the McAfee cleaning tool that's supposed to remove all remnants of the program, but that didn't do the proverbial trick either. I also tried the McAfee Assistant but it just keeps running and never renders any assistance.

09-27-2008, 02:02 AM	#1 (permalink)
sshon21 Registered User Join Date: Sep 2008 Posts: 1 OS: vista	Mcafee Security Center Blank and Windows Updates Error Just a few days ago, I have been trying to find a solution to my Mcafee's Security Center being blank and these windows updates not installing. First I noticed my windows update; one had successfully installed and the the other one failed. I received an error code: 800B0100 telling me"Windows Update encountered an unknown error. I thought maybe I had a virus from the online fps game Combat Arms but I haven't found any bad reviews on that. I tried to scan with Mcafee but the window is blank, it still has the "M" Mcafee logo in the left hand corner, minimize, and exit button which work. The updates i tried installing were "Windows Vista Service Pack 1 (KB936330)" which said it was successful but it still comes up as new updates like I haven't installed it yet. The other update that failed was "Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB953838)". I have tried downloading a new windows update agent and that didn't work, also used a couple registry fix tools, uninstalled mcafee and installed also renewed subscription and nothing has been fixed. please help! Stephen

10-11-2008, 10:25 PM	#2 (permalink)
shadow2006 Registered User Join Date: Oct 2008 Posts: 1 OS: xp	Re: Mcafee Security Center Blank and Windows Updates Error I had the same problem, but was also running IE8 Beta 2, which I removed, and everything came up in the Security Center window after that. Reinstall IE7 perhaps? Hope this helps.

01-03-2009, 02:12 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,748 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Mcafee Security Center Blank and Windows Updates Error Try uninstalling and reinstalling McAfee. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-03-2009, 02:19 PM	#5 (permalink)
Trajan Registered User Join Date: Jul 2007 Posts: 5 OS: xp	Re: Mcafee Security Center Blank and Windows Updates Error Thanks for the reply, johnwill. I have tried removing/reinstalling several times. I downloaded the McAfee cleaning tool that's supposed to remove all remnants of the program, but that didn't do the proverbial trick either. I also tried the McAfee Assistant but it just keeps running and never renders any assistance. Last edited by Trajan; 01-03-2009 at 02:21 PM.