[SOLVED] My Way Search Assistant

RossBarnfield · 06-27-2008, 11:09 AM

Hello there, I am having a bit of trouble with a virus pop-up coming up from the system tray. It does not make it obvious what it is causing this but I know it is a trojan, AVG, Norton, Spybot, AdAware have all found it but cannot heal or remove it. I looked in my add/remove programs and the only program I can see in there which is suspect is 'My Way Search Assistant' - Is this mailicious software and if-so, how do I remove it because it is displayed in the add/remove programs window but has no option to change/remove. Any help appreciated, thanks in advance.

RossBarnfield · 06-29-2008, 11:43 AM

Bump.

**koala** · 07-03-2008, 09:53 PM

You can either follow these instructions from pchell.com or let our security analysts fix it.

Note: the pchell.com instructions require you to install and run HJT which is not recommended for most users because if you make a mistake it can cause all kinds of problems. Also, there may be other infections that these instructions will not help with, so I would advise you to read my link above for information and then go here and post your logs.

06-27-2008, 11:09 AM	#1 (permalink)
RossBarnfield Registered User Join Date: Aug 2007 Location: Brighton, England Posts: 148 OS: Microsoft Windows XP Professional My System	[SOLVED] My Way Search Assistant Hello there, I am having a bit of trouble with a virus pop-up coming up from the system tray. It does not make it obvious what it is causing this but I know it is a trojan, AVG, Norton, Spybot, AdAware have all found it but cannot heal or remove it. I looked in my add/remove programs and the only program I can see in there which is suspect is 'My Way Search Assistant' - Is this mailicious software and if-so, how do I remove it because it is displayed in the add/remove programs window but has no option to change/remove. Any help appreciated, thanks in advance. __________________ Xbox Live Gamertag - Ross Barnfield Xbox Games: PES6, Rockstar Table Tennis, G.R.A.W, Grand Theft Auto IV & Call of Duty 2.

06-29-2008, 11:43 AM	#2 (permalink)
RossBarnfield Registered User Join Date: Aug 2007 Location: Brighton, England Posts: 148 OS: Microsoft Windows XP Professional My System	Re: My Way Search Assistant Bump. __________________ Xbox Live Gamertag - Ross Barnfield Xbox Games: PES6, Rockstar Table Tennis, G.R.A.W, Grand Theft Auto IV & Call of Duty 2.

07-03-2008, 09:53 PM	#3 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 9,141 OS: XP/UBUNTU My System	Re: My Way Search Assistant You can either follow these instructions from pchell.com or let our security analysts fix it. Note: the pchell.com instructions require you to install and run HJT which is not recommended for most users because if you make a mistake it can cause all kinds of problems. Also, there may be other infections that these instructions will not help with, so I would advise you to read my link above for information and then go here and post your logs. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here