Downloading issue

jandr · 04-06-2008, 09:25 AM

Can't seem to download anything online. This is the message I get:

Windows has found a problem with this file

(Name)
(Publisher)

This file was blocked because it does not have a valid digitial signature that verifies its publisher.

I get this message when I try to download self help files, itunes, and everything else. I am running Windows XP...also have Panda internet security app.

Any ideas? Thanks

johnwill · 04-06-2008, 09:56 AM

Configure the Panda IS application to allow them.

jandr · 04-06-2008, 10:12 AM

actually this was occuring before i installed panda. i have gone into both it and windows and enabled downloads from sites w/o valid digitial signatures but that doesn't help either.

i also get this message:

the publisher could not be verified. are you sure you want to run this software?
(name)
(publisher)
this file does not have a valid digitial signature that verifies its publisher. you should run run software from publishers you trust.

[run] [don't run]

when i click on run, i get the following message and the download aborts:

Error
the source file is corrupted

**sobeit** · 04-06-2008, 10:14 AM

what browser are you using? try another browser and see what happens.

jandr · 04-06-2008, 10:19 AM

unfortunately for me, it happens in both IE and FireFox

**sobeit** · 04-06-2008, 10:20 AM

what security programs are you running on your computer?

jandr · 04-06-2008, 10:23 AM

my IPs (SBC/Yahoo) internet security suite (basic) and Panda IS 2008.

**sobeit** · 04-06-2008, 10:28 AM

temporary disable your sbc/yahoo security and see if you still have the problem.

jandr · 04-06-2008, 10:41 AM

still have the problem after disabling my IPs firewall. also, don't believe Panda is problem as this was occurring before i loaded this s/w app, which btw was from a cd.

johnwill · 04-06-2008, 05:01 PM

Boot in Safe Mode with Networking and see if the problem still exists.

04-06-2008, 09:25 AM	#1 (permalink)
jandr Registered User Join Date: Apr 2008 Posts: 5 OS: winXP	Downloading issue Can't seem to download anything online. This is the message I get: Windows has found a problem with this file (Name) (Publisher) This file was blocked because it does not have a valid digitial signature that verifies its publisher. I get this message when I try to download self help files, itunes, and everything else. I am running Windows XP...also have Panda internet security app. Any ideas? Thanks

04-06-2008, 09:56 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,126 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Downloading issue Configure the Panda IS application to allow them. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-06-2008, 10:12 AM	#3 (permalink)
jandr Registered User Join Date: Apr 2008 Posts: 5 OS: winXP	Re: Downloading issue actually this was occuring before i installed panda. i have gone into both it and windows and enabled downloads from sites w/o valid digitial signatures but that doesn't help either. i also get this message: the publisher could not be verified. are you sure you want to run this software? (name) (publisher) this file does not have a valid digitial signature that verifies its publisher. you should run run software from publishers you trust. [run] [don't run] when i click on run, i get the following message and the download aborts: Error the source file is corrupted

04-06-2008, 10:14 AM	#4 (permalink)
sobeit Mentor Join Date: Nov 2007 Location: NEAR Posts: 3,440 OS: windows/linux	Re: Downloading issue what browser are you using? try another browser and see what happens. __________________ Do not feed the trolls.

04-06-2008, 10:19 AM	#5 (permalink)
jandr Registered User Join Date: Apr 2008 Posts: 5 OS: winXP	Re: Downloading issue unfortunately for me, it happens in both IE and FireFox

04-06-2008, 10:20 AM	#6 (permalink)
sobeit Mentor Join Date: Nov 2007 Location: NEAR Posts: 3,440 OS: windows/linux	Re: Downloading issue what security programs are you running on your computer? __________________ Do not feed the trolls.

04-06-2008, 10:23 AM	#7 (permalink)
jandr Registered User Join Date: Apr 2008 Posts: 5 OS: winXP	Re: Downloading issue my IPs (SBC/Yahoo) internet security suite (basic) and Panda IS 2008.

04-06-2008, 10:28 AM	#8 (permalink)
sobeit Mentor Join Date: Nov 2007 Location: NEAR Posts: 3,440 OS: windows/linux	Re: Downloading issue temporary disable your sbc/yahoo security and see if you still have the problem. __________________ Do not feed the trolls.

04-06-2008, 10:41 AM	#9 (permalink)
jandr Registered User Join Date: Apr 2008 Posts: 5 OS: winXP	Re: Downloading issue still have the problem after disabling my IPs firewall. also, don't believe Panda is problem as this was occurring before i loaded this s/w app, which btw was from a cd.

04-06-2008, 05:01 PM	#10 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,126 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Downloading issue Boot in Safe Mode with Networking and see if the problem still exists. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience