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Thread Tools |
02-17-2008, 09:13 PM
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#1 (permalink) |
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Registered User
Join Date: Feb 2008
Posts: 5
OS: win xp sp2
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Can't Install Norton Security on my Laptop...
I can't run Norton Security on my laptop because the machine keeps shutting down due to multiple spyware. I was able to download the program to my desktop, but when I begin the install program...the machine shuts down. Please HELP!
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02-18-2008, 04:20 PM
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#2 (permalink) |
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Troubled
Join Date: Feb 2008
Posts: 644
OS: Windows XP
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Re: Can't Install Norton Security on my Laptop...
Try and see if you can get into safe mode. Reboot the computer and immediately keep tapping F8. Once you get to a black screen with a list of commands, choose "safe mode." See if you can get into safe mode.
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02-18-2008, 04:43 PM
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#3 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,468
OS: XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Can't Install Norton Security on my Laptop...
This may be a blessing in disguise based on my opinion of Norton.
 You need to fix the spyware before you do any more installations. Please follow this HJT Log 5 Step Process to post a HijackThis log in the HijackThis Log Help forum here.
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