Can't remove a Trojan Grayware virus

JMACK44035 · 02-16-2008, 11:01 PM

I have Trend Micro Anti-virus plus anti spyware 2008. The ATV continues to find a Troj_Grayware virus, but is unable to correct the problem. I ran the ATV in safe mode and showed errors but no virus. I then take it out of safe mode to scan, and find the virus is still there. Can this be corrected and what can I do?

truthseeker · 02-17-2008, 12:20 AM

Quote:

Originally Posted by JMACK44035

I have Trend Micro Anti-virus plus anti spyware 2008. The ATV continues to find a Troj_Grayware virus, but is unable to correct the problem. I ran the ATV in safe mode and showed errors but no virus. I then take it out of safe mode to scan, and find the virus is still there. Can this be corrected and what can I do?

Are you able to boot using a Linux LiveCD such as Ubuntu or Knoppix, and manually remove the file that is infected?

If not, what is stopping you from backing up your files and then formating and installing a fresh copy of Windows?

Then buy something like Acronis Trueimage and make an image of your clean system in case this ever happens again.

etutor · 04-17-2008, 06:34 AM

Trend scan picked up "troj_grayware" on my xp system last night and couldn't fix...also got pounded about for about a half hour from some credit card grabber...

**Cellus** · 04-17-2008, 12:49 PM

Please start a new thread etutor in our General Computer Security board.

Also, as a future note, if you have an issue yourself - even if it is related to another issue in another thread - please start a new thread instead of posting in the pre-existing thread. This is to prevent pre-existing issues with the originating poster from being derailed and will better service both of you.

02-16-2008, 11:01 PM	#1 (permalink)
JMACK44035 Registered User Join Date: Feb 2008 Posts: 2 OS: xp	Can't remove a Trojan Grayware virus I have Trend Micro Anti-virus plus anti spyware 2008. The ATV continues to find a Troj_Grayware virus, but is unable to correct the problem. I ran the ATV in safe mode and showed errors but no virus. I then take it out of safe mode to scan, and find the virus is still there. Can this be corrected and what can I do?

04-17-2008, 06:34 AM	#3 (permalink)
etutor Registered User Join Date: Apr 2008 Posts: 1 OS: xp	Re: Can't remove a Trojan Grayware virus Trend scan picked up "troj_grayware" on my xp system last night and couldn't fix...also got pounded about for about a half hour from some credit card grabber...

04-17-2008, 12:49 PM	#4 (permalink)
Cellus Moderator Networking Team Join Date: Aug 2006 Location: Canada Posts: 2,526 OS: Windows Vista Business SP1, Windows XP Professional SP3 My System	Re: Can't remove a Trojan Grayware virus Please start a new thread etutor in our General Computer Security board. Also, as a future note, if you have an issue yourself - even if it is related to another issue in another thread - please start a new thread instead of posting in the pre-existing thread. This is to prevent pre-existing issues with the originating poster from being derailed and will better service both of you. __________________ TSF Networking Team HijackThis 5 Step Process Donate!