Panda 2005 AV

[panda2005]

I try to remove this Av from the control panel, not. Then i did a search on all files with Panda, i found a few deleted them went back to control panel to remove Panda but it would not. I went to safe mode to remove it that did not work. My OS is XP Help

[koala]

Hi, welcome to TSF

Have you tried the official Panda Uninstall utility yet?

You may have deleted some files which are needed by the Panda uninstall program.

Reinstall Panda but don't run it, as this will prevent uninstall from working properly if Panda is running in the background, then try uninstalling again from Add/Remove Programs. Post back if this doesn't work.

This is a known problem with the Panda 2005 uninstaller. See this example (particularly post #59) to see how it was removed by our security staff using a HJT log, but don't follow the instructions given as they are aimed at the other user and could cause problems on your system.


This email from Panda Support relating to your problem was posted at Experts Exchange:

Hello,

Please completely uninstall all Panda Software files from your computer by accessing the link below. This will guide you through a complete, manual uninstall of this software:

http://216.240.153.30/tech/Panda_Uninst.exe

The screenshot instructions for this process are listed below:

1. Choose to 'run' the file:

2. Choose to 'continue to uninstall Panda Software as prompted:

3. A DOS screen will pop up and prompt you that it is 'removing LSP's':

4. You will receive the screen below prompting you to restart/reboot your computer. Please click 'OK':

After the software is completely uninstalled, please access the following link to directly download the latest version of Panda Software which you are currently registered for:

Please click on the link below for the download.

http://www.pandasoftware.com/Download/tree/?idIdioma=2

Regards,

Jackson
End-User Tech Support
Panda Software, USA
usersupport@pandasecurity.com