Trouble with D-Link DI-704 Router...

shauno · 08-10-2005, 07:01 PM

Hi,

I have 2 computers in my house and have been able to connect to the internet (cable) separately with few problems - occasionally I have to unplug and replug the modem when switching from one to the other; but this is not the problem.

I have just bought a D-Link DI-704 Router but I'm having trouble getting the connection to work on both PCs (both running Win XP Pro) simultaneously. The connection via the router is fine if only 1 computer is plugged into it but only 1 will work when both are attached.

I've configured the router by connecting to http//192.168.0.1 etc, as stated in the manual, but it hasn't changed anything.

I've no experience with routers and wasn't expecting it to be hard work!

Any help would be appreciated.

**johnwill** · 08-10-2005, 07:48 PM

The symptoms seem to suggest that you have the broadband modem plugged into a LAN port, and not the WAN port. Check the cables, and I think you'll have better luck.

shauno · 08-13-2005, 07:25 PM

I'm a bit confused. The only port of that size is the standard ethernet port on the motherboard. I also have an ethernet PCI card on the other computer as well as the standard motherboard port. I've tried running the modem into the ethernet PCI card and connecting the 2 PCs using the the motherboard ports but I get the same problem.

Do I have to set up a fully working network between the 2 PCs before I can share the internet?

**johnwill** · 08-14-2005, 06:23 PM

Plug the cable from the modem into the WAN port of the router. The LAN ports are connect to the local computers. It's the connection from the modem to the router that's incorrectly connected.

ebackhus · 08-16-2005, 09:41 AM

The WAN port is usually offset from the regular ports. When you plug it in, check the WAN light on the front.

shauno · 08-29-2005, 04:43 PM

Hmmm, well I think it may have had something to do with a virus that was limiting our internet usage on one PC. Some time after I got rid of that, I thought I'd try plugging both computers into the router again, and now it works fine!!! I knew I had it setup properly! Thanks for your help guys.

ebackhus · 08-29-2005, 05:17 PM

Glad to be of service! If you have any other questions feel free to come back and ask.

08-10-2005, 07:01 PM	#1 (permalink)
shauno Registered User Join Date: Aug 2005 Posts: 27 OS: Win XP Pro	Trouble with D-Link DI-704 Router... Hi, I have 2 computers in my house and have been able to connect to the internet (cable) separately with few problems - occasionally I have to unplug and replug the modem when switching from one to the other; but this is not the problem. I have just bought a D-Link DI-704 Router but I'm having trouble getting the connection to work on both PCs (both running Win XP Pro) simultaneously. The connection via the router is fine if only 1 computer is plugged into it but only 1 will work when both are attached. I've configured the router by connecting to http//192.168.0.1 etc, as stated in the manual, but it hasn't changed anything. I've no experience with routers and wasn't expecting it to be hard work! Any help would be appreciated.

08-10-2005, 07:48 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	The symptoms seem to suggest that you have the broadband modem plugged into a LAN port, and not the WAN port. Check the cables, and I think you'll have better luck. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-14-2005, 06:23 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Plug the cable from the modem into the WAN port of the router. The LAN ports are connect to the local computers. It's the connection from the modem to the router that's incorrectly connected. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-16-2005, 09:41 AM	#5 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 14,303 OS: WinXP Pro SP3/Windows 7 RTM My System Blog Entries: 28	The WAN port is usually offset from the regular ports. When you plug it in, check the WAN light on the front. __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

08-29-2005, 05:17 PM	#7 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 14,303 OS: WinXP Pro SP3/Windows 7 RTM My System Blog Entries: 28	Glad to be of service! If you have any other questions feel free to come back and ask. __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

08-13-2005, 07:25 PM	#3 (permalink)
shauno Registered User Join Date: Aug 2005 Posts: 27 OS: Win XP Pro	I'm a bit confused. The only port of that size is the standard ethernet port on the motherboard. I also have an ethernet PCI card on the other computer as well as the standard motherboard port. I've tried running the modem into the ethernet PCI card and connecting the 2 PCs using the the motherboard ports but I get the same problem. Do I have to set up a fully working network between the 2 PCs before I can share the internet?

08-29-2005, 04:43 PM	#6 (permalink)
shauno Registered User Join Date: Aug 2005 Posts: 27 OS: Win XP Pro	Hmmm, well I think it may have had something to do with a virus that was limiting our internet usage on one PC. Some time after I got rid of that, I thought I'd try plugging both computers into the router again, and now it works fine!!! I knew I had it setup properly! Thanks for your help guys.