Wireless Internet Trouble

WhyWontItWork? · 10-11-2009, 06:28 AM

Hey guys heres the problem

we run our desktop through a modem via cable but we also have a NetGear WNR2000 router so we can use wireless throughout the house

the desktop is working fine through the cable but recently the wireless has stopped working making me think there's a problem connecting between the router and my laptop. however any attempts to reconfigure or repair the connection have failed and the laptop tells me theres no problems with the connection and its all fine but the internet simply comes up with this page can not be displayed

any help is apprectiated as i dont want to wait on hold for an hour as i try to get through to the stupid router company! here is some info on my gear in case it might help.. thanks a lot

Router: NetGear WNR2000
Laptop: Sont Vaio
Wireless: Telstra something.. not quite sure

thanks

johnwill · 10-11-2009, 12:42 PM

When you search for wireless networks do you see yours?

If you see the network, try removing ALL the stored wireless profiles on the laptop and searching for a new network. Enter the CORRECT encryption key and you should connect.

WhyWontItWork? · 10-12-2009, 03:14 AM

Ill try that but how do i know what my network is called im not sure we actually named it???

johnwill · 10-12-2009, 09:10 AM

The first step here is to use a wired connection to the router and make sure your wireless network has a unique name so you can recognize it!

techbytes · 10-12-2009, 07:19 PM

Do you have DSL or Cable modem?

WhyWontItWork? · 10-13-2009, 10:41 PM

its DSL and it works via the cable when i plug the laptop so it is recognising it but when i go wireless it stops working.

it says its connected and is working fine but when i go onto internet explorer it comes up with 'this page can not be displayed'

techbytes · 10-14-2009, 08:30 AM

Please post the result of "ipconfig /all" when connected wirelessly and when connected to the ethernet.

10-11-2009, 06:28 AM	#1 (permalink)
WhyWontItWork? Registered User Join Date: Oct 2009 Posts: 3 OS: Windows Xp	Wireless Internet Trouble Hey guys heres the problem we run our desktop through a modem via cable but we also have a NetGear WNR2000 router so we can use wireless throughout the house the desktop is working fine through the cable but recently the wireless has stopped working making me think there's a problem connecting between the router and my laptop. however any attempts to reconfigure or repair the connection have failed and the laptop tells me theres no problems with the connection and its all fine but the internet simply comes up with this page can not be displayed any help is apprectiated as i dont want to wait on hold for an hour as i try to get through to the stupid router company! here is some info on my gear in case it might help.. thanks a lot Router: NetGear WNR2000 Laptop: Sont Vaio Wireless: Telstra something.. not quite sure thanks

10-11-2009, 12:42 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,546 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless Internet Trouble When you search for wireless networks do you see yours? If you see the network, try removing ALL the stored wireless profiles on the laptop and searching for a new network. Enter the CORRECT encryption key and you should connect. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

10-12-2009, 03:14 AM	#3 (permalink)
WhyWontItWork? Registered User Join Date: Oct 2009 Posts: 3 OS: Windows Xp	Re: Wireless Internet Trouble Ill try that but how do i know what my network is called im not sure we actually named it???

10-12-2009, 09:10 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,546 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless Internet Trouble The first step here is to use a wired connection to the router and make sure your wireless network has a unique name so you can recognize it! __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

10-12-2009, 07:19 PM	#5 (permalink)
techbytes Registered User Join Date: Oct 2009 Posts: 112 OS: Vista	Re: Wireless Internet Trouble Do you have DSL or Cable modem? __________________ Techbytes.info

10-13-2009, 10:41 PM	#6 (permalink)
WhyWontItWork? Registered User Join Date: Oct 2009 Posts: 3 OS: Windows Xp	Re: Wireless Internet Trouble its DSL and it works via the cable when i plug the laptop so it is recognising it but when i go wireless it stops working. it says its connected and is working fine but when i go onto internet explorer it comes up with 'this page can not be displayed'

10-14-2009, 08:30 AM	#7 (permalink)
techbytes Registered User Join Date: Oct 2009 Posts: 112 OS: Vista	Re: Wireless Internet Trouble Please post the result of "ipconfig /all" when connected wirelessly and when connected to the ethernet. __________________ Techbytes.info