Help with Remote Desktop PLEASE

ChillsIT · 06-12-2009, 07:48 AM

Hi!

I have my work PC running OS Windows XP Pro SP 1.

I have my home laptop, running OS Windows Vista Ultimate.

I have a Netgear DG834G Wireless ASDL Router.

My internet provider is AOL.

I am trying to remote desktop from my laptop to my work PC but can't. I'm displayed with a blank screen and the IP address shown in a task bar at the top of the screen, nothing is brought over from my work PC, and eventually it says connection has been lost and dies.

My work colleague who is using the scenario, laptop from home, RDP to work PC, ISP is Sky using a Netgear DG934 router took my laptop home and connected to my PC without a problem.

Can anyone offer me any help, point me in the right direction of this and how I can get this working. I've read lots of things on port forwarding, VPN policies and I'm completely baffled.

Any help would be very much appreciated.

Kind regards,
Connie

**jarod** · 06-12-2009, 08:12 AM

Try upgrading to windows XP service pack 2 first

ChillsIT · 06-12-2009, 08:36 AM

I do apologise, that is my fault!

I am already running service pack 2!!

Windows XP pro SP2

**johnwill** · 06-12-2009, 09:48 AM

I'd recommend a real ISP. AOL has a funny idea of what kind of traffic they allow through their network.

06-12-2009, 07:48 AM	#1 (permalink)
ChillsIT Registered User Join Date: Jun 2009 Posts: 2 OS: vista ultimate	Help with Remote Desktop PLEASE Hi! I have my work PC running OS Windows XP Pro SP 1. I have my home laptop, running OS Windows Vista Ultimate. I have a Netgear DG834G Wireless ASDL Router. My internet provider is AOL. I am trying to remote desktop from my laptop to my work PC but can't. I'm displayed with a blank screen and the IP address shown in a task bar at the top of the screen, nothing is brought over from my work PC, and eventually it says connection has been lost and dies. My work colleague who is using the scenario, laptop from home, RDP to work PC, ISP is Sky using a Netgear DG934 router took my laptop home and connected to my PC without a problem. Can anyone offer me any help, point me in the right direction of this and how I can get this working. I've read lots of things on port forwarding, VPN policies and I'm completely baffled. Any help would be very much appreciated. Kind regards, Connie

06-12-2009, 08:12 AM	#2 (permalink)
jarod TSF Enthusiast Join Date: Oct 2007 Location: Malaysia, Klang Posts: 518 OS: Win XP service pack 2 My System	Re: Help with Remote Desktop PLEASE Try upgrading to windows XP service pack 2 first __________________ Optimus Prime: Were we so different? They're a young species. They have much to learn. But I've seen goodness in them.Freedom is the right of all sentient beings. You all know there's only one way to end this war. We must destroy the cube. If all else fails, I will unite it with the spark in my chest.

06-12-2009, 08:36 AM	#3 (permalink)
ChillsIT Registered User Join Date: Jun 2009 Posts: 2 OS: vista ultimate	Re: Help with Remote Desktop PLEASE I do apologise, that is my fault! I am already running service pack 2!! Windows XP pro SP2

06-12-2009, 09:48 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,720 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Help with Remote Desktop PLEASE I'd recommend a real ISP. AOL has a funny idea of what kind of traffic they allow through their network. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience