Wireless works, wired doesn't

gravster · 06-06-2009, 08:18 PM

My wireless connection on my laptop works fine, but the other day I plugged it into the router through a the Ethernet cable and i don't get any connection. I know it worked fine last week but for some reason it stopped.

Im on windows XP and its a sony laptop. help

**johnwill** · 06-07-2009, 02:27 PM

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

gravster · 06-07-2009, 05:16 PM

Thanks anyways but I found the problem. It was on a static IP for some reason

06-06-2009, 08:18 PM	#1 (permalink)
gravster Registered User Join Date: Jun 2009 Posts: 2 OS: xp	Wireless works, wired doesn't My wireless connection on my laptop works fine, but the other day I plugged it into the router through a the Ethernet cable and i don't get any connection. I know it worked fine last week but for some reason it stopped. Im on windows XP and its a sony laptop. help

06-07-2009, 02:27 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,703 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless works, wired doesn't Please supply the following info, exact make and models of the equipment please. Name of your ISP (Internet Service Provider). Make and exact model of the broadband modem. Make and exact model and hardware version of the router (if a separate unit). Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc. The Internet Browser in use, IE, Firefox, Opera, etc. Please give an exact description of your problem symptoms, including the exact text of any error messages. If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? For wireless issues, have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue? If there are other computers on the same network, are they experiencing the same issue, or do they function normally? On any affected computer, I'd also like to see this: Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt: Type the following commands on separate lines, following each one with the *Enter* key: PING 206.190.60.37 PING yahoo.com NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

06-07-2009, 05:16 PM	#3 (permalink)
gravster Registered User Join Date: Jun 2009 Posts: 2 OS: xp	Re: Wireless works, wired doesn't Thanks anyways but I found the problem. It was on a static IP for some reason