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04-15-2009, 08:47 AM
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#1 (permalink) |
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Registered User
Join Date: Apr 2009
Posts: 4
OS: Windows Server 2003 SE
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Network problems with a HP 7780
Dear friends,
I have got a printer HP 7780, it is in the network with a static IP address, subnet mask, gateway and DNS, regularly. Well, pinging this printer is possible from *all* PCs and servers of the network, but not from the file server (the same of DNS), where I would like to send scans from HP 7780. Sorry for my poor english, I hope someone of you will succeed to help me, I am available for other infos, if necessary. Thanks! Simone |
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04-16-2009, 09:02 AM
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
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Re: Network problems with a HP 7780
Let's see this from the file server, and then one of the machines that can successfully connect to the printer.
Hold the Windows key and press R, then type CMD to open a command prompt: In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key: Note that there is a space before the -n or the /ALL, but there is NOT a space after the - or / in the following commands. NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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04-20-2009, 12:26 AM
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#3 (permalink) |
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Registered User
Join Date: Apr 2009
Posts: 4
OS: Windows Server 2003 SE
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Re: Network problems with a HP 7780
Hi Johnwill! These are the data from the server.
C:\>NBTSTAT -n Connessione alla rete locale (LAN) 4: Indirizzo IP nodo: [192.168.101.6] ID ambito: [] Tabella nomi locali NetBIOS Nome Tipo Stato --------------------------------------------- GECOSRV01 <00> UNICO Registrato GECO_LP <1C> GRUPPO Registrato GECO_LP <00> GRUPPO Registrato GECOSRV01 <20> UNICO Registrato GECO_LP <1B> UNICO Registrato GECO_LP <1E> GRUPPO Registrato GECO_LP <1D> UNICO Registrato ..__MSBROWSE__.<01> GRUPPO Registrato Connessione alla rete locale (LAN) 5: Indirizzo IP nodo: [192.168.100.6] ID ambito: [] Tabella nomi locali NetBIOS Nome Tipo Stato --------------------------------------------- GECOSRV01 <00> UNICO Registrato GECO_LP <1C> GRUPPO Registrato GECO_LP <00> GRUPPO Registrato GECOSRV01 <20> UNICO Registrato GECO_LP <1B> UNICO Registrato GECO_LP <1E> GRUPPO Registrato GECO_LP <1D> UNICO Registrato ..__MSBROWSE__.<01> GRUPPO Registrato Connessione alla rete locale (LAN) 3 team 1: Indirizzo IP nodo: [192.168.2.94] ID ambito: [] Tabella nomi locali NetBIOS Nome Tipo Stato --------------------------------------------- GECOSRV01 <00> UNICO Registrato GECO_LP <1C> GRUPPO Registrato GECO_LP <00> GRUPPO Registrato GECOSRV01 <20> UNICO Registrato GECO_LP <1B> UNICO Registrato GECO_LP <1E> GRUPPO Registrato GECO_LP <1D> UNICO Registrato ..__MSBROWSE__.<01> GRUPPO Registrato C:\>IPCONFIG /ALL Configurazione IP di Windows Nome host . . . . . . . . . . . . . . : gecosrv01 Suffisso DNS primario . . . . . . . . : GECO_LP.local Tipo nodo . . . . . . . . . . . . . . : Ibrido Routing IP abilitato. . . . . . . . . : No Proxy WINS abilitato . . . . . . . . : No Elenco di ricerca suffissi DNS. . . . : GECO_LP.local Scheda Ethernet Connessione alla rete locale (LAN) 4: Suffisso DNS specifico per connessione: Descrizione . . . . . . . . . . . . . : HP NC373T PCIe Multifunction Gig Serv er Adapter Indirizzo fisico. . . . . . . . . . . : 00-22-64-2B-3F-F6 DHCP abilitato. . . . . . . . . . . . : No Indirizzo IP. . . . . . . . . . . . . : 192.168.101.6 Subnet mask . . . . . . . . . . . . . : 255.255.255.0 Gateway predefinito . . . . . . . . . : Server DNS . . . . . . . . . . . . . : 127.0.0.1 Scheda Ethernet Connessione alla rete locale (LAN) 5: Suffisso DNS specifico per connessione: Descrizione . . . . . . . . . . . . . : HP NC373T PCIe Multifunction Gig Serv er Adapter #2 Indirizzo fisico. . . . . . . . . . . : 00-23-7D-5F-D3-5E DHCP abilitato. . . . . . . . . . . . : No Indirizzo IP. . . . . . . . . . . . . : 192.168.100.6 Subnet mask . . . . . . . . . . . . . : 255.255.255.0 Gateway predefinito . . . . . . . . . : Server DNS . . . . . . . . . . . . . : 127.0.0.1 Scheda Ethernet Connessione alla rete locale (LAN) 3 team 1: Suffisso DNS specifico per connessione: Descrizione . . . . . . . . . . . . . : HP Network Team #1 Indirizzo fisico. . . . . . . . . . . : 00-13-21-65-48-67 DHCP abilitato. . . . . . . . . . . . : No Indirizzo IP. . . . . . . . . . . . . : 192.168.2.94 Subnet mask . . . . . . . . . . . . . : 255.255.255.0 Gateway predefinito . . . . . . . . . : 192.168.2.254 Server DNS . . . . . . . . . . . . . : 192.168.2.94 Server WINS primario . . . . . . . . : 192.168.2.94 C:\> |
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04-20-2009, 12:28 AM
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#4 (permalink) |
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Registered User
Join Date: Apr 2009
Posts: 4
OS: Windows Server 2003 SE
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Re: Network problems with a HP 7780
...and these are the data from my PC, where I can ping to the printer.
C:\>NBTSTAT -n Connessione alla rete locale (LAN) 4: Indirizzo IP nodo: [192.168.101.6] ID ambito: [] Tabella nomi locali NetBIOS Nome Tipo Stato --------------------------------------------- GECOSRV01 <00> UNICO Registrato GECO_LP <1C> GRUPPO Registrato GECO_LP <00> GRUPPO Registrato GECOSRV01 <20> UNICO Registrato GECO_LP <1B> UNICO Registrato GECO_LP <1E> GRUPPO Registrato GECO_LP <1D> UNICO Registrato ..__MSBROWSE__.<01> GRUPPO Registrato Connessione alla rete locale (LAN) 5: Indirizzo IP nodo: [192.168.100.6] ID ambito: [] Tabella nomi locali NetBIOS Nome Tipo Stato --------------------------------------------- GECOSRV01 <00> UNICO Registrato GECO_LP <1C> GRUPPO Registrato GECO_LP <00> GRUPPO Registrato GECOSRV01 <20> UNICO Registrato GECO_LP <1B> UNICO Registrato GECO_LP <1E> GRUPPO Registrato GECO_LP <1D> UNICO Registrato ..__MSBROWSE__.<01> GRUPPO Registrato Connessione alla rete locale (LAN) 3 team 1: Indirizzo IP nodo: [192.168.2.94] ID ambito: [] Tabella nomi locali NetBIOS Nome Tipo Stato --------------------------------------------- GECOSRV01 <00> UNICO Registrato GECO_LP <1C> GRUPPO Registrato GECO_LP <00> GRUPPO Registrato GECOSRV01 <20> UNICO Registrato GECO_LP <1B> UNICO Registrato GECO_LP <1E> GRUPPO Registrato GECO_LP <1D> UNICO Registrato ..__MSBROWSE__.<01> GRUPPO Registrato C:\>IPCONFIG /ALL Configurazione IP di Windows Nome host . . . . . . . . . . . . . . : gecosrv01 Suffisso DNS primario . . . . . . . . : GECO_LP.local Tipo nodo . . . . . . . . . . . . . . : Ibrido Routing IP abilitato. . . . . . . . . : No Proxy WINS abilitato . . . . . . . . : No Elenco di ricerca suffissi DNS. . . . : GECO_LP.local Scheda Ethernet Connessione alla rete locale (LAN) 4: Suffisso DNS specifico per connessione: Descrizione . . . . . . . . . . . . . : HP NC373T PCIe Multifunction Gig Serv er Adapter Indirizzo fisico. . . . . . . . . . . : 00-22-64-2B-3F-F6 DHCP abilitato. . . . . . . . . . . . : No Indirizzo IP. . . . . . . . . . . . . : 192.168.101.6 Subnet mask . . . . . . . . . . . . . : 255.255.255.0 Gateway predefinito . . . . . . . . . : Server DNS . . . . . . . . . . . . . : 127.0.0.1 Scheda Ethernet Connessione alla rete locale (LAN) 5: Suffisso DNS specifico per connessione: Descrizione . . . . . . . . . . . . . : HP NC373T PCIe Multifunction Gig Serv er Adapter #2 Indirizzo fisico. . . . . . . . . . . : 00-23-7D-5F-D3-5E DHCP abilitato. . . . . . . . . . . . : No Indirizzo IP. . . . . . . . . . . . . : 192.168.100.6 Subnet mask . . . . . . . . . . . . . : 255.255.255.0 Gateway predefinito . . . . . . . . . : Server DNS . . . . . . . . . . . . . : 127.0.0.1 Scheda Ethernet Connessione alla rete locale (LAN) 3 team 1: Suffisso DNS specifico per connessione: Descrizione . . . . . . . . . . . . . : HP Network Team #1 Indirizzo fisico. . . . . . . . . . . : 00-13-21-65-48-67 DHCP abilitato. . . . . . . . . . . . : No Indirizzo IP. . . . . . . . . . . . . : 192.168.2.94 Subnet mask . . . . . . . . . . . . . : 255.255.255.0 Gateway predefinito . . . . . . . . . : 192.168.2.254 Server DNS . . . . . . . . . . . . . : 192.168.2.94 Server WINS primario . . . . . . . . : 192.168.2.94 |
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04-20-2009, 07:40 AM
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#5 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,679
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Network problems with a HP 7780
The fact that the problem computer thinks it's the master browser suggests that you have a firewall issue blocking it's access to the network, I think I'd start there.
Are all these systems really connected to three networks?
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04-21-2009, 12:23 AM
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#6 (permalink) |
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Registered User
Join Date: Apr 2009
Posts: 4
OS: Windows Server 2003 SE
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Re: Network problems with a HP 7780
But the problem computer is the file server (Windows 2003 Server SP2), and it is well connected to all other machines in the network. It should be really the master browser. In any case, I will check the firewall, as you tell...
No, there are not three real networks. The file server has got three network card, but they works together in team. The primary network card is that with IP address 192.168.2.94. |
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04-21-2009, 08:23 AM
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#7 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,679
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Network problems with a HP 7780
My point is that both of those machines think they're the master browser. Since only one can really be the master browser in a single workgroup, one of them is not seeing the other one.
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