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#1 (permalink) |
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Registered User
Join Date: Apr 2009
Location: Mechanicsburg, PA
Posts: 4
OS: WinXP-Pro SP3, Win7 beta build 7000, Ubuntu
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Dynex DX-E402 high ping and 0 driver/firmware updates
Hello all, I'm new here and need some assistance!
I've been experiencing high ping as of late (last 3-4 days, 200-400ms) and I believe it's because of my Dynex DX-E402 router. I know this because my ISP (Comcast- Cable 15Mb) told me to take the router out of line and plug my pc straight into the modem and see if get the same results- I don't, the ping is much lower and more like what I've been used to since I hooked it all up- 20-90ms. I've had this router since I got Comcast and only recently as I stated above has it spiked up. Does anyone know of any reason why this might happen? Also, there seem to be no drivers or firmware updates for this model router. So I'm not sure what to do. My PC: Manufacturer: _Skyline_ Operating System: DUAL BOOT -- Windows 7 Ultimate 32-bit (6.1, Build 7000) (7000.winmain_win7beta.081212-1400) -- Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) Motherboard: Tyan S2866 Tomcat K8E-SLI Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Memory: 3072MB PC3200 DDR RAM Hard Drive: WD 320GB SATAII / WD 250GB SATAII Video Card: XFX GeForce 8600GT 512mb DDR2 Monitor: Hanns G Hi221 Sound Card: Creative X-FI Go! Speakers/Headphones: Altec Lansing 2.1 20W RMS Keyboard: XGene 01018 104-Key USB Fingerprint Keyboard w/2 USB ports Mouse: USB Optical Mouse Surface: Flat Computer Case: Codegen Briza Series 6099-CA Also: Dynex DX-E402 wired router and Comcast Cable Modem. Thanks for any and all feedback!!! Last edited by CH_R_Skyline; 04-08-2009 at 02:33 PM. Reason: more specific info |
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,685
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Dynex DX-E402 high ping and 0 driver/firmware updates
Did you try a different port on the router?
If there are no firmware updates, try simply resetting it to factory defaults and reconfiguring. If that doesn't do it, maybe it's just dying.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#3 (permalink) |
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Registered User
Join Date: Apr 2009
Location: Mechanicsburg, PA
Posts: 4
OS: WinXP-Pro SP3, Win7 beta build 7000, Ubuntu
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Re: Dynex DX-E402 high ping and 0 driver/firmware updates
johnwill, thanks for your response!
I will definitely try that, hopefully that works. I certainly hope it's not dying, I've only owned it for a month. I'll keep you posted. CH_R_Skyline |
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#4 (permalink) |
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Registered User
Join Date: Apr 2009
Location: Mechanicsburg, PA
Posts: 4
OS: WinXP-Pro SP3, Win7 beta build 7000, Ubuntu
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Re: Dynex DX-E402 high ping and 0 driver/firmware updates
Ok, so it wasn't the router after all. I feel a little silly, but I've learned from it. I decided to google all of the processes running on my pc because there were 44 and that seemed high compared to the 30-33 that are usually running. Most of them were avg__.exe so I uninstalled AVG and my processes dropped down to 34. I ran a speed test and tracert as well and both came back remarkably fast.
I only wish I would've done that sooner. Thank you for your info though, johnwill! CH_R_Skyline |
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#5 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,685
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Dynex DX-E402 high ping and 0 driver/firmware updates
Interesting... I have AVG on a couple of computers, it's never affect network access at all.
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If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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