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| Protocols and Routing IP, IPX and other protocol support |
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#1 (permalink) |
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Registered User
Join Date: Sep 2008
Posts: 2
OS: Windows XP Professional
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Can't access internet through direct router connection
Hi, I have a DLink WBR-1310 router that I'm directly connecting to using a normal ethernet cable. When I connect my computer (Windows XP) directly to my modem everything is fine and I can access the internet. When I connect my computer directly through the router I can't connect to the internet.
My computer recognizes that it is connected to a LAN (it acquires the address when I plug it in), but if I try to repair the connection it can't renew the IP address. Other computers can access the internet through wireless, so wireless function of the router appears to be working at least. I tried the TCP/IP stack repair trick with no use, and this is the end of my knowledge. This is the status of my IP Configuration Windows IP Configuration Host Name . . . . . . . . . . . . : DoomsdayDevice Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : myhome.westell.com Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : myhome.westell.com Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-14-85-10-8F-33 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.47 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 192.168.1.1 Lease Obtained. . . . . . . . . . : Saturday, September 06, 2008 2:18:31 PM Lease Expires . . . . . . . . . . : Sunday, September 07, 2008 2:18:31 P M Ethernet adapter Wireless Network Connection 4: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Gigabyte 802.11g PCI WLAN Card Physical Address. . . . . . . . . : 00-14-85-0A-93-E1 Ethernet adapter Network Bridge: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : MAC Bridge Miniport Physical Address. . . . . . . . . : E2-90-B6-3A-15-BC Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.36.168 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Thanks in advanced for the help. |
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,748
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Can't access internet through direct router connection
Did you power cycle the modem when you changed the connection from the computer to the router? That's a MANDATORY step.
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#3 (permalink) |
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Registered User
Join Date: Sep 2008
Posts: 2
OS: Windows XP Professional
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Re: Can't access internet through direct router connection
Yes, I powercycled the modem. Reconnected the power first in the modem waited for all lights for green, then the router and then finally turned on my computer.
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#4 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,748
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Can't access internet through direct router connection
Since you appear to have a valid IP address assigned, let's see this.
Try these simple tests. Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt: In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key: IPCONFIG PING <computer_IP_address> PING <default_gateway_address> PING 206.190.60.37 PING yahoo.com Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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