T6/Belkin router/Norton 360/Voip phone

JDBOMHER · 04-01-2008, 05:20 PM

We recently got T6 Broadband with Voip phone service. We also got a Belkin wireless router. Then we added Norton 360 to protect our computer. The problem is the phone rings, we can hear the caller but the caller cannot hear us. We turn off the Norton firewalls and then we can make outgoing calls, maybe, but left alone Norton resets and the phone poops out again. Sometimes when we try to make outgoing calls, we get a fast busy signal. Sometimes on outgoing calls the call is dropped.

We are ready to go back to land lines, they're more expensive but at least they work. Anyone have any experience with this?

johnwill · 04-02-2008, 07:38 AM

Get rid of the bloated and buggy Norton, you'll probably have much better luck. Norton products seem to get worse every year!

04-01-2008, 05:20 PM	#1 (permalink)
JDBOMHER Registered User Join Date: Apr 2008 Posts: 1 OS: xp	T6/Belkin router/Norton 360/Voip phone We recently got T6 Broadband with Voip phone service. We also got a Belkin wireless router. Then we added Norton 360 to protect our computer. The problem is the phone rings, we can hear the caller but the caller cannot hear us. We turn off the Norton firewalls and then we can make outgoing calls, maybe, but left alone Norton resets and the phone poops out again. Sometimes when we try to make outgoing calls, we get a fast busy signal. Sometimes on outgoing calls the call is dropped. We are ready to go back to land lines, they're more expensive but at least they work. Anyone have any experience with this?

04-02-2008, 07:38 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,057 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: T6/Belkin router/Norton 360/Voip phone Get rid of the bloated and buggy Norton, you'll probably have much better luck. Norton products seem to get worse every year! __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience