wireless connection

learnalotkidz · 03-18-2008, 12:17 PM

Hi there!
This is my first posting ever so excuse if I overlook protocol. The problem we have here at work is one of our wireless PC's [win xp with sp2] does not connect to internet after I reinstalled win xp two weeks ago. The icon at bottom right of screen says I has limited or no connectivity though signal strength to DLINK router/modem is excellent. When I click on the icon and bring up wireless network connection status it says "This problem occured because the network did not assign a network address to the computer". The wireless pc next to it [they use ASUS] works fine. A wireless laptop works fine. Another PC next to DLINK router which is wired to it works fine. I have tried everything that I know! What next?

johnwill · 03-18-2008, 12:53 PM

Does it connect if you use a wired connection?

Top suspect here would be mis-matched encryption keys. Have you disabled encryption on the router to see if that allows it to connect?

learnalotkidz · 03-18-2008, 01:08 PM

Thanks foryour reply. How do I correct mis-matched encryption keys? How do I disabled encryption on the router to see if that allows it to connect?
Sorry for my ignorance

johnwill · 03-19-2008, 05:45 PM

The exact make/model of the router would be useful here. You configure the encryption in the wireless configuration section of the router using the web based setup. The instructions should be in the manual for the router.

03-18-2008, 12:17 PM	#1 (permalink)
learnalotkidz Registered User Join Date: Mar 2008 Posts: 3 OS: winxp sp2	wireless connection Hi there! This is my first posting ever so excuse if I overlook protocol. The problem we have here at work is one of our wireless PC's [win xp with sp2] does not connect to internet after I reinstalled win xp two weeks ago. The icon at bottom right of screen says I has limited or no connectivity though signal strength to DLINK router/modem is excellent. When I click on the icon and bring up wireless network connection status it says "This problem occured because the network did not assign a network address to the computer". The wireless pc next to it [they use ASUS] works fine. A wireless laptop works fine. Another PC next to DLINK router which is wired to it works fine. I have tried everything that I know! What next?

03-18-2008, 12:53 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,681 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: wireless connection Does it connect if you use a wired connection? Top suspect here would be mis-matched encryption keys. Have you disabled encryption on the router to see if that allows it to connect? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

03-18-2008, 01:08 PM	#3 (permalink)
learnalotkidz Registered User Join Date: Mar 2008 Posts: 3 OS: winxp sp2	Re: wireless connection Thanks foryour reply. How do I correct mis-matched encryption keys? How do I disabled encryption on the router to see if that allows it to connect? Sorry for my ignorance

03-19-2008, 05:45 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,681 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: wireless connection The exact make/model of the router would be useful here. You configure the encryption in the wireless configuration section of the router using the web based setup. The instructions should be in the manual for the router. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience