i cant receive packets

[essam.masarwi]

hi

im connected to the router through one of the ports,
the router is connected , and it gives me a valid default getaway and subnet mas and the ip address.....

BUT i still cant receive packets

[johnwill]

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages. If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[essam.masarwi]

located in israel , have XP professional SP-2 , the problem is in both browsers FIREFOX and EXPLORER , the pc i s connected directly to the router == wired , the problem that there is a connection but i cannot receive any packets .... so when i ping some ip address all the packets lost , and there is no receiving packets. this also i can see in the status of the connection.


when i connect my pc directly to the modem there is a good connection , but the problem is in the router connection.

p.s. i reseted the modem ( holding the button at least 20 sec. )

os : XP professional SP-2
router : Dlink ,module DI-524


the command prompt result :

:\Documents and Settings\Administrator>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MASARWI
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-17-B8-9E-D0
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.181
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Wednesday, March 05, 2008 6:10:01 PM

Lease Expires . . . . . . . . . . : Wednesday, March 05, 2008 6:11:01 PM

[johnwill]

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

• Turn off everything, the modem, router, computer.
• Connect the modem to the router's WAN/Internet port.
• Connect the computer to one of the router's LAN/Network ports.
• Turn on the modem, wait for a steady connect light.
• Turn on the router, wait for two minutes.
• Boot the computer.

When the computer is completely booted, let's see this.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.