[SOLVED] problems setting up wireless router

[d4thomas]

Recently had to have my modem replaced and since then I have been unable to connect my router. All the lights come up correct but no internet connection. Only have internet connection if only using the modem. I am using a d-link WBR2310 router and OS is windows vista. When I try to configure the router by entering the IP address 192.168.0.1 it does not open. It brings up a google listing. Any suggestions would be great.

[d4thomas]

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Thomas>PING 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=145ms TTL=55
Reply from 216.109.112.135: bytes=32 time=140ms TTL=57
Reply from 216.109.112.135: bytes=32 time=149ms TTL=56
Reply from 216.109.112.135: bytes=32 time=147ms TTL=55

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 140ms, Maximum = 149ms, Average = 145ms

C:\Users\Thomas>PING yahoo.com

Pinging yahoo.com [66.94.234.13] with 32 bytes of data:

Reply from 66.94.234.13: bytes=32 time=65ms TTL=58
Reply from 66.94.234.13: bytes=32 time=66ms TTL=58
Reply from 66.94.234.13: bytes=32 time=66ms TTL=58
Reply from 66.94.234.13: bytes=32 time=65ms TTL=58

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 65ms, Maximum = 66ms, Average = 65ms

C:\Users\Thomas>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : D4THOMAS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ab.hsia.telus.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ab.hsia.telus.net
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1B-B9-73-70-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4b9b:45cc:8:d1aa:5004:a323:8507(Pref
erred)
Site-local IPv6 Address . . . . . : fec0::8:d1aa:5004:a323:8507%2(Preferred)

Temporary IPv6 Address. . . . . . : 2002:4b9b:45cc:8:45e8:f96e:46c5:a372(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::d1aa:5004:a323:8507%8(Preferred)
IPv4 Address. . . . . . . . . . . : 75.155.69.204(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Lease Obtained. . . . . . . . . . : February-16-08 10:29:11 AM
Lease Expires . . . . . . . . . . : February-20-08 10:29:11 AM
Default Gateway . . . . . . . . . : 75.155.64.1
DHCP Server . . . . . . . . . . . : 209.115.152.133
DHCPv6 IAID . . . . . . . . . . . : 201333689
DNS Servers . . . . . . . . . . . : 154.11.129.59
154.11.129.187
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e66:2803:1214:b464:ba33(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2803:1214:b464:ba33%9(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7225B89C-C910-42F1-A560-D0EFB0E77
4C1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . : ab.hsia.telus.net
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:4b9b:45cc::4b9b:45cc(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 154.11.129.59
154.11.129.187
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . : ab.hsia.telus.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::200:5efe:75.155.69.204%16(Preferred
)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 154.11.129.59
154.11.129.187
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Thomas>

[johnwill]

You appear to have the modem connected to one of the router's LAN ports, not the WAN port. Connect it to the correct port and see if that helps.

[d4thomas]

Sorry I ipconfig / all with only the modem attached. Cables are connected properly from the modem to the router and router to the computer. I copied down the info with the router attached now:

Microsoft Windows[Version 6.0.60000]

c:\Users\Thomas>ipconfig/all

Windows IP Configuration
Host Name ..................:D4THOMAS
Primary Dns Suffix.........:
Node Type...................:Hybrid
IP Routing Enabled.........:No
WINS Proxy Enabled.......:No
Ethernet adapter Local Area Connection:

Connection-specific DNS Sufffix:
Description...................:Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address............:00-1B-B9-73-70-B2
DHCP Enabled................: Yes
Autoconfiguration Enabled: Yes
Autoconfiguration IPv4 Address..: 169.254.133.7(Preferred)
Subnet Mask..................: 255.255.0.0
Default Gateway.............:
NetBIOS over Tcpip.........:Enabled

Tunnel adapter Local Area Connection*6:

Media State..................: Media Disconnected
Connection-specific DNS Suffix.:
Description............................: Teredo Tunneling Pseudo-Interface
Physical Address.....................: 02-00-54-55-4E-01
DHCP Enabled.........................:No
Autoconfiguration Enabled.........:Yes

Tunnel adapter Local Area Connection*7:

Media State............................:Media Disconnected
Connection-specific DNS Suffix.:
Description..............................:isatap.{7225B89C-C910-42F1-A560-D0EFB0E774C1}
Physical Address.......................:00-00-00-00-00-00-00-E0
DHCP Enabled...........................:No
Autoconfiguration Enabled...........:Yes

Tunnel adapter Local Area Connection*9:

Media State..............................:Media disconnected
Connection-specific DNS Suffix.:
Description...........................: 6TO4 Adapter
Physical Address....................: 00-00-00-00-00-00-00-E0
DHCP Enabled........................:No
Autoconfiguration Enabled........:Yes

Tunnel adapter Local Area Connection*11:

Media State...........................:Media disconnected
Connection-specific DNS Suffix...:
Description..............................:isatap.ab.hsia.telus.net
DHCP Enabled...........................:No
Autoconfiguration Enabled...........:Yes

C:\Users\Thomas>PING 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Ping: transmit failed, error code 1231
Ping: transmit failed, error code 1231
Ping: transmit failed, error code 1231
Ping: transmit failed, error code 1231
Ping Statistics for 216.109.112.135:
Packets: Sent=4, Received=0 Lost=4(100%loss)

[johnwill]

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

• Turn off everything, the modem, router, computer.
• Connect the modem to the router's WAN/Internet port.
• Connect the computer to one of the router's LAN/Network ports.
• Turn on the modem, wait for a steady connect light.
• Turn on the router, wait for two minutes.
• Boot the computer.

When the computer is completely booted, let's see this.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[d4thomas]

Thanks for the help. It works now. The problem was that I was not reseting the router with the power on. I was doing it while it was off.

[johnwill]

That does make a difference.