[SOLVED] Media Disconnected Message In Ipconfig

dmbutler1 · 02-11-2008, 01:53 PM

My laptop (Sony running Windows XP) stopped connecting to my wireless network all of a sudden. I have done everything including http://www.tacktech.com/display.cfm?ttid=257. System restore did nothing to help. The router has been reset, etc. but my OTHER laptop is able to connect to this network (comcast cable is the internet provider). So it is obviously something in THIS one laptop that is messed up. When I click view wireless network connections in the area, NO networks are displayed. The drivers and the network adaptor are all "working properly". ipconfig says that "no operation can be performed while it has its media disconnected". Status shows NO IP address, no subnet mask and no default gateway and a big red X through the icon on my laptop's system tray. So what does that mean and why did it suddenly happen? I don't get why it worked yesterday and today it doesn't. The ONLY change I have made recently is I bought a new 5.8 gigahertz wireless telephone I got a week ago and everything has been fine. The problem with the connection just began today. I DO have a modem for my telephone service through comcast cable which is also connected to my desktop pc. My router is a Linksys WRK-54G but it seems to be working fine. I have a windows vista upgrade...would that fix the problem? I don't know how to uninstall and re-install the network adaptor. Thanks so much.

Donna

**johnwill** · 02-11-2008, 05:19 PM

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt:

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reboot the machine.

dmbutler1 · 02-12-2008, 10:13 AM

Thank you...it turns out that it is a much simpler problem. The WLAN switch was turned off somehow by accident. It is on the front of the laptop beneath the card reader drive. Works like a charm, now.

**johnwill** · 02-12-2008, 04:32 PM

Thanks for the feedback.

Skudos · 10-28-2008, 06:00 PM

Johnwill, THANK YOU.

I have been looking to fix this problem on a laptop behind a Netgear entry-level wireless modem since roughly the time this thread was created, and I've only just got around to it... well, there are other PC's, the AV, adware etc scans all came back clean, I figured it was either something so fiendishly clever I could never protect against it, or a botched hijack attempt, and decided to see how it played out.

Two command lines in DOS, that's how. I know, I really should reinstall XP and upgrade everything just to be sure, but the number of "Now you must download/alter/reinstall this, or all the unicorns will die" type fixes I've seen - on legitimate help forums, mind you - that just didn't address the basics, well, it doesn't bear thinking about.

So thankyou, Johnwill, wherever you are, whatever you're doing, thankyou; I registered here to do just (and only) that.

Did I say it already? Thankyou. Genius.

To anyone else reading this thread with a similar problem: whether you can connect to your network or not, or if, like me, you could see the router in your browser but not connect to the internet through the same method, try this. It's painless, requires a single reboot, and has got to be worth a shot before going through reinstallation of Windows.

Thankyou!

**johnwill** · 10-29-2008, 05:21 PM

Glad it helped you out.

sandy-dee · 07-16-2009, 09:11 PM

The 2 steps in DOS worked for me, too! After a week of frustration, while traveling and unable to connect, I'm very happy! :) Thank you!

ed.camino · 10-27-2009, 10:39 AM

Quote:

Originally Posted by johnwill

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt:

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reboot the machine.

Thank you johnwill, I realize now the post was somewhat rambling.

In the middle of the post I stated
"Took it to the house and hard connected, worked fine. Noticed the wireless icon showed connectivity, and did that, but would drop at 10-15' from router."

So yes it connected properly with a wired connection, and connected via wireless as well in very close proximity to the Linksys WRT54g.
However I was still experiencing delays after the change to the Intel 2200BG, and reseting the TCP/IP stack and WINSOCK entries as you suggested in the original thread.

I'm thinking I didnt execute the reboot properly, because at boot up this morning it connected right away. I have rebooted several times today and operation appears normal.

So again, thank you, your solution was on target and ended my frustration.

02-11-2008, 01:53 PM	#1 (permalink)
dmbutler1 Registered User Join Date: Feb 2008 Posts: 2 OS: windows XP	[SOLVED] Media Disconnected Message In Ipconfig My laptop (Sony running Windows XP) stopped connecting to my wireless network all of a sudden. I have done everything including http://www.tacktech.com/display.cfm?ttid=257. System restore did nothing to help. The router has been reset, etc. but my OTHER laptop is able to connect to this network (comcast cable is the internet provider). So it is obviously something in THIS one laptop that is messed up. When I click view wireless network connections in the area, NO networks are displayed. The drivers and the network adaptor are all "working properly". ipconfig says that "no operation can be performed while it has its media disconnected". Status shows NO IP address, no subnet mask and no default gateway and a big red X through the icon on my laptop's system tray. So what does that mean and why did it suddenly happen? I don't get why it worked yesterday and today it doesn't. The ONLY change I have made recently is I bought a new 5.8 gigahertz wireless telephone I got a week ago and everything has been fine. The problem with the connection just began today. I DO have a modem for my telephone service through comcast cable which is also connected to my desktop pc. My router is a Linksys WRK-54G but it seems to be working fine. I have a windows vista upgrade...would that fix the problem? I don't know how to uninstall and re-install the network adaptor. Thanks so much. Donna

02-11-2008, 05:19 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Media Disconnected Message In Ipconfig TCP/IP stack repair options for use with Windows XP with SP2. Start, Run, CMD to open a command prompt: Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reboot the machine. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-12-2008, 10:13 AM	#3 (permalink)
dmbutler1 Registered User Join Date: Feb 2008 Posts: 2 OS: windows XP	Re: Media Disconnected Message In Ipconfig Thank you...it turns out that it is a much simpler problem. The WLAN switch was turned off somehow by accident. It is on the front of the laptop beneath the card reader drive. Works like a charm, now.

02-12-2008, 04:32 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Media Disconnected Message In Ipconfig Thanks for the feedback. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

10-28-2008, 06:00 PM	#5 (permalink)
Skudos Registered User Join Date: Oct 2008 Posts: 1 OS: XP	Re: [SOLVED] Media Disconnected Message In Ipconfig Johnwill, THANK YOU. I have been looking to fix this problem on a laptop behind a Netgear entry-level wireless modem since roughly the time this thread was created, and I've only just got around to it... well, there are other PC's, the AV, adware etc scans all came back clean, I figured it was either something so fiendishly clever I could never protect against it, or a botched hijack attempt, and decided to see how it played out. Two command lines in DOS, that's how. I know, I really should reinstall XP and upgrade everything just to be sure, but the number of "Now you must download/alter/reinstall this, or all the unicorns will die" type fixes I've seen - on legitimate help forums, mind you - that just didn't address the basics, well, it doesn't bear thinking about. So thankyou, Johnwill, wherever you are, whatever you're doing, thankyou; I registered here to do just (and only) that. Did I say it already? Thankyou. Genius. To anyone else reading this thread with a similar problem: whether you can connect to your network or not, or if, like me, you could see the router in your browser but not connect to the internet through the same method, try this. It's painless, requires a single reboot, and has got to be worth a shot before going through reinstallation of Windows. Thankyou!

10-29-2008, 05:21 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: [SOLVED] Media Disconnected Message In Ipconfig Glad it helped you out. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-16-2009, 09:11 PM	#7 (permalink)
sandy-dee Registered User Join Date: Jul 2009 Posts: 1 OS: WinXP Pro SP3	Re: Media Disconnected Message In Ipconfig The 2 steps in DOS worked for me, too! After a week of frustration, while traveling and unable to connect, I'm very happy! :) Thank you!