[SOLVED] I can't renew my IP Address!

jaurrgu6 · 01-26-2008, 09:38 PM

So I get this problem two days ago. My internet connection was dropped. Y'know, the problem where your browser shows "This page cannot be displayed" or can't be loaded? I replace my old modem, and the problem persists. Now I find out my IP Address needs to be renewed.

Problem: It doesn't want to be renewed.

Lemme explain. I run cmd and then run ipconfig /release to release my old one. Now I run ipconfig /renew and it gives me either:

1) An error ccurred while renewing interface Local Area Connection : The requested service provider could not be loaded or initialized.

2) An error ccurred while renewing interface Local Area Connection : An operation was attempted on something that is not a socket.

Before you tell me to do so, I've already rebooted the router several times and complained to Optimum Online. Nothing helped. Any steps I should take to resolve this issue?

Thanks!

johnwill · 01-27-2008, 12:20 PM

Try this repair first.

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt:

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reboot the machine.

If that doesn't do it, please post the following.

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model of the router.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

On any problem computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

jaurrgu6 · 01-27-2008, 12:43 PM

Johnwill, I gotta say, you really saved me here. I was a little worried when the first command didn't work, but I tried the second one and rebooted the computer. I'm online now! Thanks, man!

johnwill · 01-28-2008, 02:29 PM

Proper operation of the first command is simply a new command prompt, it returns no message.

You're welcome.

iowagarrett · 02-20-2008, 10:50 AM

hey,
just wanted to thank you for a post i found by googling "cant reset my ip address" . I was having some major issues with my pc when i restarted cable internet services again the other day. i waited at least a half an hour on hold with mediacom and spoke with someone in tech support for an hour, then my cell phone died. i refused to call back and wait on hold again... i gave up and used my laptop for a week, plugged in.

i think this all started when i had to establish a static ip address to run a Belkin wireless router for my laptop. guessing that, i did a search and took your advise.

Bravo, and THANK YOU! I will leave a post on the thread also.

Aaron Garrett

johnwill · 02-21-2008, 11:28 AM

Gee, a two-fur, I like those.

quiquegavilan · 04-07-2008, 06:33 AM

to johnwill,thaks a lot ,your answer and post 1/27/2008 at12:20PM solved my ip renewal,thank you ,it took only a minute and had i spent 2 days without result,thank you much.

pirsquared · 04-07-2008, 03:39 PM

solved mine to :)
tried to set a static ip to solve a nat problem,
just moved from a modem to a conexant router and couldnt find a mac binding option.

will search on here now i've found this excellent site

thanks johnwill

johnwill · 04-07-2008, 05:01 PM

The stack repair is kind of a "no brainer" step, since it shouldn't cause any problems, and many times fixes obscure issues. That's why you see me suggest it in so many posts.

pirsquared · 04-08-2008, 10:27 AM

thought it had solved it but no
here is my ipconfig /all print out

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : sloan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter router:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-538TX 10/100 Adapter #2
Physical Address. . . . . . . . . : 00-0D-88-27-B3-B9
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.96.92
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 169.254.96.92

C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI>

isp: tiscali
router: conexant SAMR-4114
wired connection

hope you can help :)

pirsquared · 04-08-2008, 10:54 AM

solved it
found a little hole on back of router with reset written above it lol

thanks for the help :)

paul

pirsquared · 04-08-2008, 02:16 PM

right i want to set up a static ip address
i need my dns server address but as you can see below my router is acting as a proxy
now i can log onto my router and there is a dns tab and i can disable the proxy setting but it has no effect.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : sloan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter router:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-538TX 10/100 Adapter #2
Physical Address. . . . . . . . . : 00-0D-88-27-B3-B9
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.8
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.2
DHCP Server . . . . . . . . . . . : 10.0.0.2
DNS Servers . . . . . . . . . . . : 10.0.0.2
Lease Obtained. . . . . . . . . . : 08 April 2008 18:36:59
Lease Expires . . . . . . . . . . : 09 April 2008 18:36:59

C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI>

can someone tell me how to find my dns server address

thanks

paul
(think i should have started a new thread)

01-26-2008, 09:38 PM	#1 (permalink)
jaurrgu6 Registered User Join Date: Jan 2008 Posts: 8 OS: xp	[SOLVED] I can't renew my IP Address! So I get this problem two days ago. My internet connection was dropped. Y'know, the problem where your browser shows "This page cannot be displayed" or can't be loaded? I replace my old modem, and the problem persists. Now I find out my IP Address needs to be renewed. Problem: It doesn't want to be renewed. Lemme explain. I run cmd and then run ipconfig /release to release my old one. Now I run ipconfig /renew and it gives me either: 1) An error ccurred while renewing interface Local Area Connection : The requested service provider could not be loaded or initialized. 2) An error ccurred while renewing interface Local Area Connection : An operation was attempted on something that is not a socket. Before you tell me to do so, I've already rebooted the router several times and complained to Optimum Online. Nothing helped. Any steps I should take to resolve this issue? Thanks!

01-27-2008, 12:20 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: I can't renew my IP Address! Try this repair first. TCP/IP stack repair options for use with Windows XP with SP2. Start, Run, CMD to open a command prompt: Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reboot the machine. If that doesn't do it, please post the following. Please supply the following info, exact make and models of the equipment please. Name of your ISP (Internet Service Provider). Make and exact model of the broadband modem. Make and exact model of the router. Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make and model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. On any problem computer, I'd also like to see this: Hold the Windows key and press R, then type CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-27-2008, 12:43 PM	#3 (permalink)
jaurrgu6 Registered User Join Date: Jan 2008 Posts: 8 OS: xp	Re: I can't renew my IP Address! Johnwill, I gotta say, you really saved me here. I was a little worried when the first command didn't work, but I tried the second one and rebooted the computer. I'm online now! Thanks, man!

01-28-2008, 02:29 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: I can't renew my IP Address! Proper operation of the first command is simply a new command prompt, it returns no message. You're welcome. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-20-2008, 10:50 AM	#5 (permalink)
iowagarrett Registered User Join Date: Feb 2008 Posts: 1 OS: xp	Re: [SOLVED] I can't renew my IP Address! hey, just wanted to thank you for a post i found by googling "cant reset my ip address" . I was having some major issues with my pc when i restarted cable internet services again the other day. i waited at least a half an hour on hold with mediacom and spoke with someone in tech support for an hour, then my cell phone died. i refused to call back and wait on hold again... i gave up and used my laptop for a week, plugged in. i think this all started when i had to establish a static ip address to run a Belkin wireless router for my laptop. guessing that, i did a search and took your advise. Bravo, and THANK YOU! I will leave a post on the thread also. Aaron Garrett

02-21-2008, 11:28 AM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: [SOLVED] I can't renew my IP Address! Gee, a two-fur, I like those. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-07-2008, 06:33 AM	#7 (permalink)
quiquegavilan Registered User Join Date: Apr 2008 Posts: 1 OS: xp sp2	Re: [SOLVED] I can't renew my IP Address! to johnwill,thaks a lot ,your answer and post 1/27/2008 at12:20PM solved my ip renewal,thank you ,it took only a minute and had i spent 2 days without result,thank you much.

04-07-2008, 03:39 PM	#8 (permalink)
pirsquared Registered User Join Date: Apr 2008 Posts: 4 OS: xp	Re: [SOLVED] I can't renew my IP Address! solved mine to :) tried to set a static ip to solve a nat problem, just moved from a modem to a conexant router and couldnt find a mac binding option. will search on here now i've found this excellent site thanks johnwill

04-07-2008, 05:01 PM	#9 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: [SOLVED] I can't renew my IP Address! The stack repair is kind of a "no brainer" step, since it shouldn't cause any problems, and many times fixes obscure issues. That's why you see me suggest it in so many posts. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-08-2008, 10:27 AM	#10 (permalink)
pirsquared Registered User Join Date: Apr 2008 Posts: 4 OS: xp	Re: [SOLVED] I can't renew my IP Address! thought it had solved it but no here is my ipconfig /all print out Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : sloan Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter router: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : D-Link DFE-538TX 10/100 Adapter #2 Physical Address. . . . . . . . . : 00-0D-88-27-B3-B9 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.96.92 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : 169.254.96.92 C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI> isp: tiscali router: conexant SAMR-4114 wired connection hope you can help :)

04-08-2008, 10:54 AM	#11 (permalink)
pirsquared Registered User Join Date: Apr 2008 Posts: 4 OS: xp	Re: [SOLVED] I can't renew my IP Address! solved it found a little hole on back of router with reset written above it lol thanks for the help :) paul

04-08-2008, 02:16 PM	#12 (permalink)
pirsquared Registered User Join Date: Apr 2008 Posts: 4 OS: xp	Re: [SOLVED] I can't renew my IP Address! right i want to set up a static ip address i need my dns server address but as you can see below my router is acting as a proxy now i can log onto my router and there is a dns tab and i can disable the proxy setting but it has no effect. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : sloan Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter router: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : D-Link DFE-538TX 10/100 Adapter #2 Physical Address. . . . . . . . . : 00-0D-88-27-B3-B9 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 10.0.0.8 Subnet Mask . . . . . . . . . . . : 255.0.0.0 Default Gateway . . . . . . . . . : 10.0.0.2 DHCP Server . . . . . . . . . . . : 10.0.0.2 DNS Servers . . . . . . . . . . . : 10.0.0.2 Lease Obtained. . . . . . . . . . : 08 April 2008 18:36:59 Lease Expires . . . . . . . . . . : 09 April 2008 18:36:59 C:\Documents and Settings\Alps.ALPS-Y9X3J7G7PI> can someone tell me how to find my dns server address thanks paul (think i should have started a new thread)