Cannot connect to internet now that I removed router

Angela360 · 08-02-2007, 02:09 PM

Hello,

I hope I am posting this in the right forum. I had my computer hooked up to a linksys router (for VOIP) and cable modem. My VOIP provider went out of business so I no longer need the router. However, when I go to connect my computer directly to my cable modem, I keep getting an error "network cable is unplugged/acquiring network address. I called my ISP and we went through all my setting for TCP/IP and even tried typing in a static IP address to use but nothing works. Tried the ipconfig /release and /renew, the /dns flush but they were stumped. I am currently online via my sisters laptop hooked up directly to my cable modem so I know it's not the modem. I'm stumped as to why I can connect to the internet with the router hooked up but not without? Is there some IP address the router has that got installed somewhere on my computer that I cannot see or get to? Any help would be appreciated!!! Thanks!

**johnwill** · 08-03-2007, 01:08 PM

When you connect a new device to the cable modem with a new MAC address, you MUST turn off power to reset the saved MAC address in the modem.

Angela360 · 08-04-2007, 07:48 PM

I unplugged my cable modem several times and even left it unplugged overnight one night to see if it would reset, but it didn't take care of the problem.

08-02-2007, 02:09 PM	#1 (permalink)
Angela360 Registered User Join Date: Aug 2007 Posts: 2 OS: XP	Cannot connect to internet now that I removed router Hello, I hope I am posting this in the right forum. I had my computer hooked up to a linksys router (for VOIP) and cable modem. My VOIP provider went out of business so I no longer need the router. However, when I go to connect my computer directly to my cable modem, I keep getting an error "network cable is unplugged/acquiring network address. I called my ISP and we went through all my setting for TCP/IP and even tried typing in a static IP address to use but nothing works. Tried the ipconfig /release and /renew, the /dns flush but they were stumped. I am currently online via my sisters laptop hooked up directly to my cable modem so I know it's not the modem. I'm stumped as to why I can connect to the internet with the router hooked up but not without? Is there some IP address the router has that got installed somewhere on my computer that I cannot see or get to? Any help would be appreciated!!! Thanks!

08-03-2007, 01:08 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Cannot connect to internet now that I removed router When you connect a new device to the cable modem with a new MAC address, you MUST turn off power to reset the saved MAC address in the modem. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-04-2007, 07:48 PM	#3 (permalink)
Angela360 Registered User Join Date: Aug 2007 Posts: 2 OS: XP	Re: Cannot connect to internet now that I removed router I unplugged my cable modem several times and even left it unplugged overnight one night to see if it would reset, but it didn't take care of the problem.