Router unreliable.

[cozza]

Hi, i have a belkin router - the F5D7230-4 with firmware version 9.01.12 which belkin told me to download whilst on the phone to them.

Heres my problem:

Since around a month ago, my internet has gone unreliable when using the router, it is fine without the router, direct to the modem.

When i am connected to the internet on the computer or the xbox 360, the internet light goes out on the router, the modem is still giving internet but the router wont accept it.

Is this because the router is trying to give a new ip or what is the problem.


Any help will be appreciated as it is strongly frustrating when playing on the xbox or surfing the net.

Thanks,

Cozza.

[johnwill]

The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

Note that the wireless encryption and channel selection will have to be done after the basic wired connection is established, the first step is to get wired connections working.

• Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
• Turn off everything, the modem, router, computer.
• Connect the modem to the router's WAN/Internet port.
• Connect the computer to one of the router's LAN/Network ports.
• Turn on the modem, wait for a steady connect light.
• Turn on the router, wait for two minutes.
• Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[cozza]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Corran>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : compaq
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Dads Internet

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : Dads Internet
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ether
net
Physical Address. . . . . . . . . : 00-18-F3-41-7E-38
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 29 November 2009 2040
Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07

C:\Documents and Settings\Corran>ping 192.168.0.4

Pinging 192.168.0.4 with 32 bytes of data:

Reply from 192.168.0.4: bytes=32 time<1ms TTL=128
Reply from 192.168.0.4: bytes=32 time<1ms TTL=128
Reply from 192.168.0.4: bytes=32 time<1ms TTL=128
Reply from 192.168.0.4: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.4:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Corran>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Corran>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Corran>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=111ms TTL=51
Reply from 206.190.60.37: bytes=32 time=113ms TTL=51
Reply from 206.190.60.37: bytes=32 time=138ms TTL=51
Reply from 206.190.60.37: bytes=32 time=112ms TTL=51

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 138ms, Average = 118ms

C:\Documents and Settings\Corran>ping yahoo.com

Pinging yahoo.com [209.191.93.53] with 32 bytes of data:

Reply from 209.191.93.53: bytes=32 time=153ms TTL=48
Reply from 209.191.93.53: bytes=32 time=152ms TTL=48
Reply from 209.191.93.53: bytes=32 time=151ms TTL=48
Reply from 209.191.93.53: bytes=32 time=133ms TTL=48

Ping statistics for 209.191.93.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 133ms, Maximum = 153ms, Average = 147ms

C:\Documents and Settings\Corran>





and by the way, the internet works, however it is unreliable, will this help with the reliability or is this just to make it work ?

[johnwill]

Well, a reset to factory defaults will many times get a router's "mind right", that was the object of the exercise.

[cozza]

Still unreliable, i have reset it several times to no advantage.

[johnwill]

Time for a new router I would imagine.