Internet Disconnection

[Da M4A1]

Hey guys,

I have a problem with my desktop computer, I am constantly disconnected from the internet. When I go to Control Panel> Network Connections and see an icon that says 'Local Area Connection' that says I am connected when I am not. To fix this problem I have to disable the internet then enable it again only to have is disconnected in 3-10 minutes. I have other laptops and things connected to the same router so it cannot be the router or modem. I believe it is something to do with my computer hardware because when I look at the internet light on my motherboard, there are two; one on and the other one flashing. When I am connected it is is the same but one the flashing light is flashing slowly. I have tried completely wiped my hard drive with DBAN but the problem still occurred. This is so irritating and I need to get rid of it. I am using Windows XP SP3.

Thanks

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• For wireless laptops, have you made SURE the wireless switch is on?
• For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 74.125.45.100

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[Da M4A1]

Okay, here I go...

ISP: TPG
Modem: Dynalink RTA1025W
Router: No router, directly connected from modem
Network Equipment: Not really sure... (I'm horrible with networking)
Wired
Windows XP Home Edition, SP3
Google Chrome, Internet Explorer (both affected)

There are no error messages apart from when I am disconnected Google Chrome. When that happens the normal internet disconnection page comes up. I never use Internet Explorer but that would disconnect too.

For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms? No, didn't even know I could do that.

If there are other computers on the same network, are they experiencing the same issue, or do they function normally? Other computers also directly connected to the modem aren't affected by this disconnection issue. One one and that is the desktop computer which I built.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

F:\Documents and Settings\Gaming>ping 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Reply from 74.125.45.100: bytes=32 time=281ms TTL=51
Reply from 74.125.45.100: bytes=32 time=284ms TTL=51
Reply from 74.125.45.100: bytes=32 time=278ms TTL=51
Reply from 74.125.45.100: bytes=32 time=284ms TTL=51

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 278ms, Maximum = 284ms, Average = 281ms

F:\Documents and Settings\Gaming>ping yahoo.com

Pinging yahoo.com [209.191.93.53] with 32 bytes of data:

Reply from 209.191.93.53: bytes=32 time=222ms TTL=53
Reply from 209.191.93.53: bytes=32 time=228ms TTL=53
Reply from 209.191.93.53: bytes=32 time=223ms TTL=53
Reply from 209.191.93.53: bytes=32 time=221ms TTL=53

Ping statistics for 209.191.93.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 221ms, Maximum = 228ms, Average = 223ms

F:\Documents and Settings\Gaming>NBTSTAT -n

Local Area Connection:
Node IpAddress: [192.168.1.3] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
GAME <00> UNIQUE Registered
MSHOME <00> GROUP Registered
GAME <20> UNIQUE Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

F:\Documents and Settings\Gaming>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : game
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
Ethernet NIC
Physical Address. . . . . . . . . : 00-23-54-DE-9C-66
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, November 05, 2009 4:32:32
PM
Lease Expires . . . . . . . . . . : Friday, November 06, 2009 4:32:32 PM


F:\Documents and Settings\Gaming>

[johnwill]

Well, you wiped things completely, and started over, right? Other computers don't have the issue on the same router, right?

The analysis seems to come down to the network adapter in the computer, the cable, or the port on the router. Change the cable and use a different port on the router, if that doesn't do it, you probably have a bad NIC.

[Da M4A1]

Thank you so much, your help has been greatly appreciated.