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Old 11-02-2009, 01:48 PM   #1 (permalink)
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Join Date: Nov 2009
Posts: 4
OS: windows 7


New Laptop loose connectivity

Just bought a new laptop but it wont stay connected unless i'm within 5 feet of the router all my other computers and gaming consoles work excellent. downloaded drivers for wifi adapter and every driver for this new laptop I could find, also updated the firmware for D-link 655 router. Please help, thanks
Here are my settings for this laptop:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Brenda>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:
Reply from 74.125.45.100: bytes=32 time=80ms TTL=45
Reply from 74.125.45.100: bytes=32 time=67ms TTL=45
Reply from 74.125.45.100: bytes=32 time=68ms TTL=45
Reply from 74.125.45.100: bytes=32 time=76ms TTL=45

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 67ms, Maximum = 80ms, Average = 72ms

C:\Users\Brenda>PING yahoo.com

Pinging yahoo.com [69.147.114.224] with 32 bytes of data:
Reply from 69.147.114.224: bytes=32 time=94ms TTL=46
Reply from 69.147.114.224: bytes=32 time=100ms TTL=46
Reply from 69.147.114.224: bytes=32 time=98ms TTL=46
Reply from 69.147.114.224: bytes=32 time=95ms TTL=47

Ping statistics for 69.147.114.224:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 94ms, Maximum = 100ms, Average = 96ms

C:\Users\Brenda>NBTSTAT -n

Local Area Connection:
Node IpAddress: [192.168.0.191] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
BRENDA-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
BRENDA-PC <20> UNIQUE Registered

Wireless Network Connection:
Node IpAddress: [192.168.0.193] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
BRENDA-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
BRENDA-PC <20> UNIQUE Registered

C:\Users\Brenda>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brenda-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : socal.rr.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 00-22-5F-FC-51-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d1c9:8a00:3244:d465%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.193(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, November 02, 2009 11:43:54 AM
Lease Expires . . . . . . . . . . : Tuesday, November 03, 2009 11:44:05 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 285221471
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-4D-EB-FB-00-26-9E-38-E1-77

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-9E-38-E1-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::41e6:10e:3801:deba%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.191(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, November 02, 2009 11:46:04 AM
Lease Expires . . . . . . . . . . : Tuesday, November 03, 2009 11:46:04 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890910
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-4D-EB-FB-00-26-9E-38-E1-77

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.socal.rr.com:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.191%13(Preferred)
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.193%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:3059:18a8:3f57:ff40(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3059:18a8:3f57:ff40%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Brenda>
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Old 11-02-2009, 02:56 PM   #2 (permalink)
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Re: New Laptop loose connectivity

Hello,

Quote:
Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 00-22-5F-FC-51-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d1c9:8a00:3244:d465%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.193(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, November 02, 2009 11:43:54 AM
Lease Expires . . . . . . . . . . : Tuesday, November 03, 2009 11:44:05 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 285221471
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-4D-EB-FB-00-26-9E-38-E1-77

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
and

Quote:
Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-9E-38-E1-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::41e6:10e:3801:deba%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.191(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, November 02, 2009 11:46:04 AM
Lease Expires . . . . . . . . . . : Tuesday, November 03, 2009 11:46:04 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890910
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-4D-EB-FB-00-26-9E-38-E1-77

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
I'm confused to how your ipconfig results show your wireless IP address and your Local Area Connection IP Address??
Are you connected via wireless and wired??
--If so, make sure you don't have an Ethernet cable plugged into your machine if you are connected via Wireless.

I have seen in the past if your connected via wireless and wired, you ARE going to run into problems. Currently, from what I see your computer has IP addresses: 192.168.0.191--wired and 192.168.0.193--wireless

JeKyL
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Old 11-02-2009, 03:38 PM   #3 (permalink)
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Re: New Laptop loose connectivity

Yes sorry they were both plugged in normally this is not the case. Forgot to unplug the wired one after doing a dslreports line quality test. they required that I be wired. Trying to get it working wireless from at least 50 feet
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Old 11-02-2009, 04:19 PM   #4 (permalink)
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OS: windows 7


Re: New Laptop loose connectivity

Here are the revised settings:


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Brenda>NBTSTAT -n

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection:
Node IpAddress: [192.168.0.193] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
WORKGROUP <00> GROUP Registered
BRENDA-PC <00> UNIQUE Registered
BRENDA-PC <20> UNIQUE Registered

C:\Users\Brenda>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brenda-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : socal.rr.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 00-22-5F-FC-51-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d1c9:8a00:3244:d465%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.193(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, November 02, 2009 3:11:03 PM
Lease Expires . . . . . . . . . . : Tuesday, November 03, 2009 3:11:06 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 285221471
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-4D-EB-FB-00-26-9E-38-E1-77

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-9E-38-E1-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.socal.rr.com:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.193%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:28b7:1487:3f57:ff3e(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::28b7:1487:3f57:ff3e%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Brenda>
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Old 11-02-2009, 06:15 PM   #5 (permalink)
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Re: New Laptop loose connectivity

If the wireless signal falls off very quickly with distance, I'd suspect this is a problem with the wireless hardware. Either the adapter is bad, or one or both of the antenna leads has become disconnected. Take the battery out and open the door on the bottom for the wireless and check if the card is properly seated and the antenna leads are connected.
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Old 11-03-2009, 12:04 PM   #6 (permalink)
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Re: New Laptop loose connectivity

Also, can other computers connect to the wireless network with no problems??

--If so try the following:

Here is something else to check after checking what Johnwill suggested you do....I have used D-link routers for years and they have a "Transmit Power" Setting in the firmware.

when in the routers UI go to--> Advanced Tab--> then on the left there is an advanced wireless button--> click on that and you will see the transmit power--make sure it is set to high.

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