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Old 09-29-2009, 11:05 PM   #1 (permalink)
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Question [SOLVED] Acer Extensa 4420 & Network Controller

I have installed all the drivers from Acer for the Extensa 4420 laptop but I can't get the network controller to install. Of course, this also keeps the wireless from working. I have tried installing both drivers from ACER, "Broadcom 4.102" and the "Athertos 7.2" drivers. Has anyone found a fix for this problem?
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Old 09-29-2009, 11:17 PM   #2 (permalink)
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Re: Acer Extensa 4420 & Network Controller

Hi,
Can you go to the Device Manager
Right click on the error>Properties>Details Tab
Scroll down to Hardware ID
Post the info you find.

Do this for ALL errors you have

Bill
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Old 09-30-2009, 09:48 AM   #3 (permalink)
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Re: Acer Extensa 4420 & Network Controller

Vista driver:
http://drivers.softpedia.com/get/NET...or-Vista.shtml

Let me know if it installs

Thanks,
Bill
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Old 09-30-2009, 10:00 AM   #4 (permalink)
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Confused Re: Acer Extensa 4420 & Network Controller

Yes, the machine is an ACER Extensa 4420 with 2GB DDR2; OS is Win Vista Ultimate. This machine had accumulated some bad sectors on the original 160GB drive and it crashed. I could not get much off the original HD. It now has a 500GB HD and I am trying to do a clean install. Since I do not have the original CD's I had to download drivers from ACER. All drivers were installed, but the Device Manager indicates that the Network Controller still does not have drivers installed. I tried both drivers on the ACER site, but neither will remove the flag in the device manager and I can't get the WI-FI to work.
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Old 09-30-2009, 10:08 AM   #5 (permalink)
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Re: Acer Extensa 4420 & Network Controller

HI,
Vista Driver:
http://drivers.softpedia.com/get/NET...or-Vista.shtml

XP Driver:
http://drivers.softpedia.com/get/NET...-2000-XP.shtml
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Old 09-30-2009, 01:11 PM   #6 (permalink)
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Re: Acer Extensa 4420 & Network Controller

Can you go to the Device Manager
Right click on the error>Properties>Details Tab
Scroll down to Hardware ID
Post the info you find.

Do this for ALL errors you have
Bill
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Old 09-30-2009, 02:45 PM   #7 (permalink)
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Re: Acer Extensa 4420 & Network Controller

In the [Device Manager]+[Network Controller Properties]+[Details] tab, I have the following info (in the Hardware IDs):

PCI\VEN_14E4&DEV_4315&SUBSYS_E003105B&REV_01
PCI\VEN_14E4&DEV_4215&SUBSYS_E003105B
PCI\VEN_14E4&DEV_4215&CC_028000
PCI\VEN_14E4&DEV_4215&CC_0280
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Old 09-30-2009, 03:51 PM   #8 (permalink)
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Re: Acer Extensa 4420 & Network Controller

You got the right driver, see if it will install this way.
Extract the driver to a folder
Manually install the driver through the Device Manager.
I don't have Vista, but I think the process is simular

Go to the Device Manager
Right click on the error>Update
Select: No, not this time
Select: Install from a list or specific location (Advanced)
Select: Include this location in the search
Select Browse and browse to the folder you extracted the driver to.
Vista should install the driver.

Bill

Last edited by BCCOMP; 10-03-2009 at 07:24 PM.
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Old 10-03-2009, 01:55 PM   #9 (permalink)
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Re: Acer Extensa 4420 & Network Controller

This time it work
It's odd that running the "Setup.exe" that is within the file doesn't place the drivers in the correct location. However, making a folder on the C: Drive and extracting to it does the trick. Have a brusky on me!!!
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Old 10-03-2009, 07:22 PM   #10 (permalink)
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Re: Acer Extensa 4420 & Network Controller

Glad to here it
I grabbing one now
Bill
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