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Old 09-15-2009, 10:12 AM   #1 (permalink)
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Join Date: Sep 2009
Posts: 14
OS: Vista


EEK! Cannot access internet through router

I'm running Vista and my router is a Linksys WRT54G2 V1.

I'm trying to setup my router in my new apartment and I can connect my computer to the wall and get internet.

When I plugin the ethernet cable from the wall to my router, I cannot access the internet even though I can ping my router fine and mess around with it's settings in my browser. I've factory reseted the router, upgraded to the most recent firmware nothing seems to work as of now. I have also tried connecting my iPod touch to my network (and also connect to my router settings through the safari browser) but I cannot access the internet. <---- *DNS Problem?

Here's window's analysis of why my connection doesn't work (see image attached)


I'm going to run some tests and pop some more info in this post in a few minutes.

Here's some commands I ran while connected to my router (wired). One thing I noticed is that it's taking... not the usual 1-2ms to ping my router. It's taking 8-10 which is very strange.

Quote:
[Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Byron>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Byron-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1490 Dual Band WLAN Mini-Ca
rd
Physical Address. . . . . . . . . : 00-1C-26-49-55-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
Physical Address. . . . . . . . . : 00-1C-23-8F-82-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::69d3:3cbc:bbb9:b61e%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 15, 2009 9:21:25 AM
Lease Expires . . . . . . . . . . : Wednesday, September 16, 2009 9:21:25 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201333795
DNS Servers . . . . . . . . . . . : 156.154.70.22
156.154.71.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.oc.cox.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Byron>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
Reply from 192.168.1.1: bytes=32 time=7ms TTL=64
Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
Reply from 192.168.1.1: bytes=32 time=8ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 12ms, Average = 8ms

C:\Users\Byron>ping 156.154.70.22

Pinging 156.154.70.22 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
I didn't wait for the fourth one obviously.
Attached Images
File Type: jpg dns.jpg (181.0 KB, 2 views)

Last edited by FLashFIr; 09-15-2009 at 10:23 AM. Reason: update more info
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Old 09-15-2009, 11:24 AM   #2 (permalink)
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OS: XP Pro, Vista Home Premium 64 bit


Re: Cannot access internet through router

So your apartment has the Internet access for you, correct. So when you direct connect your pc to the jack in the wall, you are using the Internet connection supplied by your apartment building, correct? If so, you may be connectiong to the apartment buildings router/switch, and depending on the apartments hardware, they may not allow a router to connect to it. Check with the apartments management to see.
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Old 09-15-2009, 11:51 AM   #3 (permalink)
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OS: Vista


Re: Cannot access internet through router

That is correct, they provide internet access. Mmm, I'll check. However I would bet money that that isn't the case (not sure how connecting to a router of theirs technically works), because I'm receiving other wireless networks around me that are from other students.

And yes, they do allow students to setup routers.

Last edited by FLashFIr; 09-15-2009 at 12:14 PM.
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Old 09-16-2009, 05:47 PM   #4 (permalink)
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Re: Cannot access internet through router

bump.
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Old 09-19-2009, 09:20 PM   #5 (permalink)
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Re: Cannot access internet through router

I've found it's not DNS that's the issue. I can ping my ISP's DNS servers when I'm connected computer to wall but when I'm connected to the wall through my router, I cannot ping ANYTHING outside my own network.

It appears that my router is working fine also. Should I try MAC Address Cloning?
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