Cannot load redirected pages

RobMs · 09-14-2009, 02:35 PM

Hi everyone.
I am asking this on behalf of my neighbours, they recently purchased a new belkin router to connect to their internet provide (AOL), the internet works fine except when they go to some pages that redirect, the url changes but the content doesnt.
For example when they go to: http://www.virginone.com/youraccount

This is the same on the mac and pc they own, so therefore I believe it to be a problem with the AOL and/or the new router?

Anyone have any idea what the problem could be?

Thanks,

**2xgrump** · 09-14-2009, 09:06 PM

This might be a Malware issue, you may tell your neighbors to install Malwarebytes run and it and if it detects something, you will have to post this issue at the Security Forum so that they can help you further assists.

RobMs · 09-15-2009, 08:02 AM

I am sorry, but that is not the problem...

09-14-2009, 02:35 PM	#1 (permalink)
RobMs Registered User Join Date: Sep 2009 Posts: 2 OS: XP, Vista, OS X	Cannot load redirected pages Hi everyone. I am asking this on behalf of my neighbours, they recently purchased a new belkin router to connect to their internet provide (AOL), the internet works fine except when they go to some pages that redirect, the url changes but the content doesnt. For example when they go to: http://www.virginone.com/youraccount This is the same on the mac and pc they own, so therefore I believe it to be a problem with the AOL and/or the new router? Anyone have any idea what the problem could be? Thanks,

09-14-2009, 09:06 PM	#2 (permalink)
2xgrump Mentor Networking Forums Join Date: Aug 2009 Posts: 1,263 OS: Vista-sp2/Win2003Server-R2/SBS2003/XP-sp3	Re: Cannot load redirected pages This might be a Malware issue, you may tell your neighbors to install Malwarebytes run and it and if it detects something, you will have to post this issue at the Security Forum so that they can help you further assists. __________________ Networking Forums "Peace" RD If TSF helped you pls. consider Donating. Thanks.

09-15-2009, 08:02 AM	#3 (permalink)
RobMs Registered User Join Date: Sep 2009 Posts: 2 OS: XP, Vista, OS X	Re: Cannot load redirected pages I am sorry, but that is not the problem...