Problem with wireless connection

HFP · 08-24-2009, 11:11 AM

I'm a novice at networking and I'm having trouble setting up a wireless connection.

I have a desktop (Windows XP) with a direct internet connection and a wireless router, and my roommate has a laptop that connects wirelessly via the router. That connection is working fine. I just bought a netbook (also XP) and I'm trying to connect wirelessly.

The netbook detects my wireless network with no problem, but won't connect. When I run Network Setup Wizard, I get this message:

"The network connections listed below are disconnected. Plug in your network cables or otherwise connect your network hardware, and then click Next.

Wireless Network Connection Atheros AR5007EG Wireless Network Adapter
Local Area Connection Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC"

What do I do?

**Jason09** · 08-24-2009, 12:02 PM

Hi and welcome to TSF!
Do you have encryption setup in the router? If so, try disabling it to see if you can connect without it.

HFP · 08-24-2009, 12:03 PM

Quote:

Originally Posted by Jason09

Hi and welcome to TSF!
Do you have encryption setup in the router? If so, try disabling it to see if you can connect without it.

I don't know. How do I check that?

Thanks!

**Jason09** · 08-24-2009, 07:09 PM

What is the make and model of your router?

HFP · 08-24-2009, 08:40 PM

Quote:

Originally Posted by Jason09

What is the make and model of your router?

Netgear 108 Mbps Wireless Firewall Router WGT624 v3

**Jason09** · 08-25-2009, 09:53 AM

Put 192.168.1.1 in the web browser. By default, the username is admin, and the password is password. Under the Setup page, click wireless settings. There you should see the settings for wireless, including encryption (WEP, WPA etc.)

HFP · 08-25-2009, 09:57 AM

Quote:

Originally Posted by Jason09

Put 192.168.1.1 in the web browser. By default, the username is admin, and the password is password. Under the Setup page, click wireless settings. There you should see the settings for wireless, including encryption (WEP, WPA etc.)

Thanks. If Security Options is what I'm supposed to look at, WPA-PSK [TKIP] is checked off.

Also: would it help to try to connect wirelessly somewhere else? If I go someplace with free wifi and still can't connect, I'll know the problem's in the netbook.

**Jason09** · 08-25-2009, 10:06 AM

Yes, that may help.

08-24-2009, 11:11 AM	#1 (permalink)
HFP Registered User Join Date: Aug 2009 Posts: 4 OS: WinXP	Problem with wireless connection I'm a novice at networking and I'm having trouble setting up a wireless connection. I have a desktop (Windows XP) with a direct internet connection and a wireless router, and my roommate has a laptop that connects wirelessly via the router. That connection is working fine. I just bought a netbook (also XP) and I'm trying to connect wirelessly. The netbook detects my wireless network with no problem, but won't connect. When I run Network Setup Wizard, I get this message: "The network connections listed below are disconnected. Plug in your network cables or otherwise connect your network hardware, and then click Next. Wireless Network Connection Atheros AR5007EG Wireless Network Adapter Local Area Connection Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC" What do I do?

08-24-2009, 12:02 PM	#2 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,377 OS: Windows XP Home Edition Service Pack 3 My System	Re: Problem with wireless connection Hi and welcome to TSF! Do you have encryption setup in the router? If so, try disabling it to see if you can connect without it. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

08-24-2009, 07:09 PM	#4 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,377 OS: Windows XP Home Edition Service Pack 3 My System	Re: Problem with wireless connection What is the make and model of your router? __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

08-25-2009, 09:53 AM	#6 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,377 OS: Windows XP Home Edition Service Pack 3 My System	Re: Problem with wireless connection Put 192.168.1.1 in the web browser. By default, the username is admin, and the password is password. Under the Setup page, click wireless settings. There you should see the settings for wireless, including encryption (WEP, WPA etc.) __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

08-25-2009, 10:06 AM	#8 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,377 OS: Windows XP Home Edition Service Pack 3 My System	Re: Problem with wireless connection Yes, that may help. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.