HTTP, HTTPS, FTP ports urgent help.

Metallicaa · 07-23-2009, 05:23 AM

Hello, All
I am having problems with my IE and when i try to use it it tells me "internet explorer cannot display the webpage"
I diagnose the connection problem and im told "Windows cannot connect to the internet using HTTP, HTTPS, FTP. Check the firewall settings for the HTTP port (80), HTTPS port (443) and FTP port (21)."
Now i know there are similar or even exact same problems to this BUT i tryed every single resolution, none worked.
I only have one firewall, i have used wireless and ethernet cables, i have used safe mode with networking, i have my LAN settings set to automatically detect, same with my IP and DNS and several other solutions.
It seems i can use MSN messenger perfectly fine, but still no response from internet explorer.
I have contacted my ISP they could not fix my problem.

PLEASE, PLEASE can anyone help me asap
would be GREATLY appreciated if you can help me get back online without taking my computer to a shop.

Cheers.

**lorjack** · 07-23-2009, 07:38 PM

Supply the following information please.

OS running on all affected systems
Make & models of all equipment (routers, network cards, modems).
Wired or wireless?
What wireless encryption is in use? (WPA, WPA2, WEP, None)
Browsers being used (Firefox, IE, Safari, Opera,...)
What security software is installed? (Firewalls, AV, Spyware, Malware,...)

Open up a command prompt (Start > run > cmd)
Type the following bolded commands and post the results for each affected machine.

ipconfig /all
ping www.google.com
ping 74.125.53.99

Note: To post results of commands, alternate click on the top of the command prompt > edit > select all >
alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on
a computer that can't connect to the internet then paste the contents in a text document and save it to a
portable media like a flash drive, then use an internet capable machine to post the contents.

Have you tried a different browser?

Metallicaa · 07-24-2009, 11:01 PM

Thanks for replying!, im currently typing this using my affected computer too.
im in safe mode with networking.

Im not sure about being able to supply ALL the information because im not too sure how to obtain it sorry, but ill answer what i can.
I know my wireless router is a belkin wireless router and the modem is a Motorolla.
I use wireless to access the internet almost all the time.
The browser i use is IE.
And my security software is AVG 8.5 (but i don't think it uses a firewall)
Umm no i havnt used another browser other than IE
So should i download Firefox and see if that works?

Here are the results from the Command Prompt:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Campbell>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Campbells
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-16-D4-4D-79-D9

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-18-DE-55-05-89
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.79
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Saturday, July 25, 2009 12:35:09 PM
Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038 11:14:07 A
M

C:\Documents and Settings\Campbell>ping www.google.com

Pinging www.l.google.com [74.125.53.103] with 32 bytes of data:

Reply from 74.125.53.103: bytes=32 time=269ms TTL=43
Reply from 74.125.53.103: bytes=32 time=267ms TTL=43
Reply from 74.125.53.103: bytes=32 time=272ms TTL=43
Reply from 74.125.53.103: bytes=32 time=268ms TTL=43

Ping statistics for 74.125.53.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 267ms, Maximum = 272ms, Average = 269ms

C:\Documents and Settings\Campbell>ping 74.125.53.99

Pinging 74.125.53.99 with 32 bytes of data:

Request timed out.
Reply from 74.125.53.99: bytes=32 time=275ms TTL=43
Reply from 74.125.53.99: bytes=32 time=262ms TTL=43
Reply from 74.125.53.99: bytes=32 time=257ms TTL=43

Ping statistics for 74.125.53.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 257ms, Maximum = 275ms, Average = 264ms

**Jason09** · 07-25-2009, 09:24 AM

Try contacting your ISP to make sure they aren't blocking those outbound ports.

Metallicaa · 08-02-2009, 05:13 AM

i contacted my ISP and they arn't blocking the ports.
all the other computers in the house seem to be working fine, its just mine thats having the problems! :(

sanat83 · 08-02-2009, 05:56 AM

hi, i think there is problem with ur IE, so do one thing go to command mode and ping any website and check . for example " ping google.com". if u get reply then it is problem with ur IE only .Since Messanger use diffrent protocol other than http , https.so if that is the case better reinstall operating system .

07-23-2009, 05:23 AM	#1 (permalink)
Metallicaa Registered User Join Date: Jul 2009 Posts: 3 OS: Windows XP	HTTP, HTTPS, FTP ports urgent help. Hello, All I am having problems with my IE and when i try to use it it tells me "internet explorer cannot display the webpage" I diagnose the connection problem and im told "Windows cannot connect to the internet using HTTP, HTTPS, FTP. Check the firewall settings for the HTTP port (80), HTTPS port (443) and FTP port (21)." Now i know there are similar or even exact same problems to this BUT i tryed every single resolution, none worked. I only have one firewall, i have used wireless and ethernet cables, i have used safe mode with networking, i have my LAN settings set to automatically detect, same with my IP and DNS and several other solutions. It seems i can use MSN messenger perfectly fine, but still no response from internet explorer. I have contacted my ISP they could not fix my problem. PLEASE, PLEASE can anyone help me asap would be GREATLY appreciated if you can help me get back online without taking my computer to a shop. Cheers.

07-23-2009, 07:38 PM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,209 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: HTTP, HTTPS, FTP ports urgent help. Supply the following information please. OS running on all affected systems Make & models of all equipment (routers, network cards, modems). Wired or wireless? What wireless encryption is in use? (WPA, WPA2, WEP, None) Browsers being used (Firefox, IE, Safari, Opera,...) What security software is installed? (Firewalls, AV, Spyware, Malware,...) Open up a command prompt (Start > run > cmd) Type the following bolded commands and post the results for each affected machine. ipconfig /all ping www.google.com ping 74.125.53.99 Note: To post results of commands, alternate click on the top of the command prompt > edit > select all > alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on a computer that can't connect to the internet then paste the contents in a text document and save it to a portable media like a flash drive, then use an internet capable machine to post the contents. Have you tried a different browser? __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

07-24-2009, 11:01 PM	#3 (permalink)
Metallicaa Registered User Join Date: Jul 2009 Posts: 3 OS: Windows XP	Re: HTTP, HTTPS, FTP ports urgent help. Thanks for replying!, im currently typing this using my affected computer too. im in safe mode with networking. Im not sure about being able to supply ALL the information because im not too sure how to obtain it sorry, but ill answer what i can. I know my wireless router is a belkin wireless router and the modem is a Motorolla. I use wireless to access the internet almost all the time. The browser i use is IE. And my security software is AVG 8.5 (but i don't think it uses a firewall) Umm no i havnt used another browser other than IE So should i download Firefox and see if that works? Here are the results from the Command Prompt: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Campbell>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Campbells Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont roller Physical Address. . . . . . . . . : 00-16-D4-4D-79-D9 Ethernet adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ k Connection Physical Address. . . . . . . . . : 00-18-DE-55-05-89 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.79 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 Lease Obtained. . . . . . . . . . : Saturday, July 25, 2009 12:35:09 PM Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038 11:14:07 A M C:\Documents and Settings\Campbell>ping www.google.com Pinging www.l.google.com [74.125.53.103] with 32 bytes of data: Reply from 74.125.53.103: bytes=32 time=269ms TTL=43 Reply from 74.125.53.103: bytes=32 time=267ms TTL=43 Reply from 74.125.53.103: bytes=32 time=272ms TTL=43 Reply from 74.125.53.103: bytes=32 time=268ms TTL=43 Ping statistics for 74.125.53.103: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 267ms, Maximum = 272ms, Average = 269ms C:\Documents and Settings\Campbell>ping 74.125.53.99 Pinging 74.125.53.99 with 32 bytes of data: Request timed out. Reply from 74.125.53.99: bytes=32 time=275ms TTL=43 Reply from 74.125.53.99: bytes=32 time=262ms TTL=43 Reply from 74.125.53.99: bytes=32 time=257ms TTL=43 Ping statistics for 74.125.53.99: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss), Approximate round trip times in milli-seconds: Minimum = 257ms, Maximum = 275ms, Average = 264ms

07-25-2009, 09:24 AM	#4 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,377 OS: Windows XP Home Edition Service Pack 3 My System	Re: HTTP, HTTPS, FTP ports urgent help. Try contacting your ISP to make sure they aren't blocking those outbound ports. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

08-02-2009, 05:13 AM	#5 (permalink)
Metallicaa Registered User Join Date: Jul 2009 Posts: 3 OS: Windows XP	Re: HTTP, HTTPS, FTP ports urgent help. i contacted my ISP and they arn't blocking the ports. all the other computers in the house seem to be working fine, its just mine thats having the problems! :(

08-02-2009, 05:56 AM	#6 (permalink)
sanat83 Registered User Join Date: Jul 2009 Posts: 20 OS: XP	Re: HTTP, HTTPS, FTP ports urgent help. hi, i think there is problem with ur IE, so do one thing go to command mode and ping any website and check . for example " ping google.com". if u get reply then it is problem with ur IE only .Since Messanger use diffrent protocol other than http , https.so if that is the case better reinstall operating system .