Internet speed dropped

[AoDay]

I was talking online then when I came back 5 minutes later, the internet speed fell drastically. I normally get 10 mb/s but now I'm only getting .2 mb/s
for download speeds. I've ran my security software and tried resetting the modem.



OS: Windows Vista Business
Modem: Arris TM402P
Network Card: Realtek RTL8168B/8111B Family PCI-E GBE NIC
Wired
Browser: Firefox
Security Software: aside from windows, AVG, Spybot


C:\Users\Vigor-PC>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vigor-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : rochester.rr.com

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-6C-37-C3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : rochester.rr.com
Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E GBE N
IC
Physical Address. . . . . . . . . : 00-19-DB-EE-ED-11
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6578:1410:4451:e890%10(Preferred)
IPv4 Address. . . . . . . . . . . : 66.66.76.175(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Thursday, July 09, 2009 12:45:54 AM
Lease Expires . . . . . . . . . . : Thursday, July 09, 2009 1031 PM
Default Gateway . . . . . . . . . : 66.66.76.1
DHCP Server . . . . . . . . . . . : 10.242.64.1
DNS Servers . . . . . . . . . . . : 24.92.226.40
24.92.226.41
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : rochester.rr.com
Description . . . . . . . . . . . : isatap.rochester.rr.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3BD32C74-E08F-41F5-8425-990F3B0FD
F4B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . : rochester.rr.com
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4242:4caf::4242:4caf(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 24.92.226.40
24.92.226.41
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:ce3:2a50:bdbd:b350(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::ce3:2a50:bdbd:b350%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Vigor-PC>ping www.google.com

Pinging www.l.google.com [64.233.169.104] with 32 bytes of data:
Reply from 64.233.169.104: bytes=32 time=27ms TTL=245
Reply from 64.233.169.104: bytes=32 time=24ms TTL=245
Request timed out.
Reply from 64.233.169.104: bytes=32 time=24ms TTL=245

Ping statistics for 64.233.169.104:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 27ms, Average = 25ms

C:\Users\Vigor-PC>ping 74.125.53.99

Pinging 74.125.53.99 with 32 bytes of data:
Reply from 74.125.53.99: bytes=32 time=103ms TTL=51
Reply from 74.125.53.99: bytes=32 time=101ms TTL=51
Reply from 74.125.53.99: bytes=32 time=100ms TTL=51
Reply from 74.125.53.99: bytes=32 time=100ms TTL=51

Ping statistics for 74.125.53.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 100ms, Maximum = 103ms, Average = 101ms

[johnwill]

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.


DSLReports

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.

[AoDay]

http://www.dslreports.com/testhistory/1657339/34b5e