Disconnecting Wireless

Sindrey · 07-02-2009, 11:38 AM

Hi,

I have had a very frustrating problem for a few weeks now. Basicaly my wireless connection on my laptop will randomly disconnect from my network, even though the signal is good. Even if the computer is not being used and is actually using no network usage at all it will still disconnect !

It used to be ok, I then went to Uni and used a wired connection but upon coming back hoem and using a wireless connection it happens.

This is very annoying, especially if you are downloading something or talkign to friends and I keep getting knocked offline.

Before you say anything, I dont think it is the actual network. I have Xbox Live and that never disconnects, plus there are 2 other computers on the network and they don't disconnect either.

Any idea what to do ?

Thanks in Advance

Ben

**lorjack** · 07-02-2009, 06:22 PM

Update the drivers for the wireless card.

Sindrey · 07-03-2009, 12:14 PM

Where would I find these drivers ??

**vladimirb** · 07-03-2009, 12:17 PM

On a manufacturer's Web Site...
What make/model is your laptop???

Sindrey · 07-03-2009, 01:40 PM

It is an Advent, im not really sure how to get the exact model info, how do I do this ?? Cheers

**vladimirb** · 07-03-2009, 03:07 PM

Look at the bottom of the laptop or round the keyboard somewhere...

Sindrey · 07-03-2009, 04:01 PM

intel core 2 duo T5550 1.83ghz and other info. thats all i can find really :S

this is the wireless card i think I have:

Realtek RTL8187B Wireless 802.11 b/g 54mbs USB 2.0 Network Adapter

Can some one please give me a link to the downlaod that will fix this problem I am having ?

It would be amazing if I can finally get rid of this extremely annoying problem.

Thanks

**johnwill** · 07-03-2009, 06:25 PM

Some things you can try here, listed in the order you should try them.

For wireless connections, remove all the stored wireless profiles and search for networks. You'll have to enter the encryption key again, which is sometimes the issue for connection problems.
For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
Update the network drivers (wired and wireless) on your computer to the latest available.
Update the firmware to the latest version available on the manufacturer's site.
Reset the router to factory defaults and reconfigure.

Many times these measures will resolve a lot of intermittent issues.

**lorjack** · 07-04-2009, 03:10 PM

Here you go. http://www.realtek.com.tw/downloads/...=true#RTL8187B

**louge1953** · 07-04-2009, 04:52 PM

its also possible your internal wireless network card is failing...so it would be a simple thing to add on a USB wireless network adabpter or if you have a PCMIA slot put a wireless network card into that slot...after you have loaded the software that comes with whichever you choose to buy;

Sindrey · 07-06-2009, 02:47 AM

Great thanks !

Yea was thinking about buying a USB Wireless network adapter. If the driver doesn't work i'll give that a go.

Thanks

**lorjack** · 07-07-2009, 06:34 PM

let us know

07-02-2009, 11:38 AM	#1 (permalink)
Sindrey Registered User Join Date: Jul 2009 Posts: 8 OS: Windows Vista	Disconnecting Wireless Hi, I have had a very frustrating problem for a few weeks now. Basicaly my wireless connection on my laptop will randomly disconnect from my network, even though the signal is good. Even if the computer is not being used and is actually using no network usage at all it will still disconnect ! It used to be ok, I then went to Uni and used a wired connection but upon coming back hoem and using a wireless connection it happens. This is very annoying, especially if you are downloading something or talkign to friends and I keep getting knocked offline. Before you say anything, I dont think it is the actual network. I have Xbox Live and that never disconnects, plus there are 2 other computers on the network and they don't disconnect either. Any idea what to do ? Thanks in Advance Ben

07-02-2009, 06:22 PM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Disconnecting Wireless Update the drivers for the wireless card. __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

07-03-2009, 12:14 PM	#3 (permalink)
Sindrey Registered User Join Date: Jul 2009 Posts: 8 OS: Windows Vista	Re: Disconnecting Wireless Where would I find these drivers ??

07-03-2009, 12:17 PM	#4 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,689 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: Disconnecting Wireless On a manufacturer's Web Site... What make/model is your laptop??? __________________ MCP - MCSA Cisco SMB Account Manager

07-03-2009, 01:40 PM	#5 (permalink)
Sindrey Registered User Join Date: Jul 2009 Posts: 8 OS: Windows Vista	Re: Disconnecting Wireless It is an Advent, im not really sure how to get the exact model info, how do I do this ?? Cheers

07-03-2009, 03:07 PM	#6 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,689 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: Disconnecting Wireless Look at the bottom of the laptop or round the keyboard somewhere... __________________ MCP - MCSA Cisco SMB Account Manager

07-03-2009, 04:01 PM	#7 (permalink)
Sindrey Registered User Join Date: Jul 2009 Posts: 8 OS: Windows Vista	Re: Disconnecting Wireless intel core 2 duo T5550 1.83ghz and other info. thats all i can find really :S this is the wireless card i think I have: Realtek RTL8187B Wireless 802.11 b/g 54mbs USB 2.0 Network Adapter Can some one please give me a link to the downlaod that will fix this problem I am having ? It would be amazing if I can finally get rid of this extremely annoying problem. Thanks

07-03-2009, 06:25 PM	#8 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,786 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Disconnecting Wireless Some things you can try here, listed in the order you should try them. For wireless connections, remove all the stored wireless profiles and search for networks. You'll have to enter the encryption key again, which is sometimes the issue for connection problems. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference. Update the network drivers (wired and wireless) on your computer to the latest available. Update the firmware to the latest version available on the manufacturer's site. Reset the router to factory defaults and reconfigure. Many times these measures will resolve a lot of intermittent issues. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-04-2009, 03:10 PM	#9 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Disconnecting Wireless Here you go. http://www.realtek.com.tw/downloads/...=true#RTL8187B __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

07-04-2009, 04:52 PM	#10 (permalink)
louge1953 TSF Enthusiast Join Date: Feb 2009 Location: texas Posts: 757 OS: xp	Re: Disconnecting Wireless its also possible your internal wireless network card is failing...so it would be a simple thing to add on a USB wireless network adabpter or if you have a PCMIA slot put a wireless network card into that slot...after you have loaded the software that comes with whichever you choose to buy;

07-06-2009, 02:47 AM	#11 (permalink)
Sindrey Registered User Join Date: Jul 2009 Posts: 8 OS: Windows Vista	Re: Disconnecting Wireless Great thanks ! Yea was thinking about buying a USB Wireless network adapter. If the driver doesn't work i'll give that a go. Thanks

07-07-2009, 06:34 PM	#12 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Disconnecting Wireless let us know __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...