Enable wireless Cisco 800 series router

tmschmal · 06-23-2009, 08:27 AM

Hi,

I am attempting to configure a cisco 861W router. This is my first time working on a cisco router, so this is all new to me. I completed the quick start wizard, however when I log into Cisco CP Express I am unable to access the wireless options. I get an error message saying that wireless features are unavailable on my router, and they are only available on wireless capable routers.

This is certainly a wireless capable router, so my thinking is that something is disabled. I tried resetting to the factory defaults and starting again, but that didn't help.

Any help you could provide would be very much appreciated.

**Jason09** · 06-23-2009, 08:36 AM

Are you using the right address to access the router?

tmschmal · 06-23-2009, 08:49 AM

Yes, I have the router plugged directly into my PC and I am able to connect and see/change other setup options, but wireless is unavailable.

**Jason09** · 06-23-2009, 09:12 AM

So now you're connected via Ethernet to the router?

tmschmal · 06-23-2009, 09:20 AM

Yes. That is the only way I've ever been connected.

Like I said, this is my first time working on a cisco router, so I was trying to take the easiest path.

**Jason09** · 06-23-2009, 09:25 AM

When you did a factory default reset, if you did it manually, how long did you press in the reset button?

06-23-2009, 08:27 AM	#1 (permalink)
tmschmal Registered User Join Date: Jun 2009 Posts: 3 OS: Windows Vista	Enable wireless Cisco 800 series router Hi, I am attempting to configure a cisco 861W router. This is my first time working on a cisco router, so this is all new to me. I completed the quick start wizard, however when I log into Cisco CP Express I am unable to access the wireless options. I get an error message saying that wireless features are unavailable on my router, and they are only available on wireless capable routers. This is certainly a wireless capable router, so my thinking is that something is disabled. I tried resetting to the factory defaults and starting again, but that didn't help. Any help you could provide would be very much appreciated.

06-23-2009, 08:36 AM	#2 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,331 OS: Windows XP Home Edition Service Pack 3 My System	Re: Enable wireless Cisco 800 series router Are you using the right address to access the router? __________________ Gaming troubleshooting steps. RIP Abe Pollin; http://www.washingtonpost.com/wp-dyn...112402796.html Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

06-23-2009, 08:49 AM	#3 (permalink)
tmschmal Registered User Join Date: Jun 2009 Posts: 3 OS: Windows Vista	Re: Enable wireless Cisco 800 series router Yes, I have the router plugged directly into my PC and I am able to connect and see/change other setup options, but wireless is unavailable.

06-23-2009, 09:12 AM	#4 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,331 OS: Windows XP Home Edition Service Pack 3 My System	Re: Enable wireless Cisco 800 series router So now you're connected via Ethernet to the router? __________________ Gaming troubleshooting steps. RIP Abe Pollin; http://www.washingtonpost.com/wp-dyn...112402796.html Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

06-23-2009, 09:20 AM	#5 (permalink)
tmschmal Registered User Join Date: Jun 2009 Posts: 3 OS: Windows Vista	Re: Enable wireless Cisco 800 series router Yes. That is the only way I've ever been connected. Like I said, this is my first time working on a cisco router, so I was trying to take the easiest path.

06-23-2009, 09:25 AM	#6 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,331 OS: Windows XP Home Edition Service Pack 3 My System	Re: Enable wireless Cisco 800 series router When you did a factory default reset, if you did it manually, how long did you press in the reset button? __________________ Gaming troubleshooting steps. RIP Abe Pollin; http://www.washingtonpost.com/wp-dyn...112402796.html Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.