Cannot Connect XP Laptop to Vista PC

ianmorris1977 · 06-05-2009, 10:21 AM

Hi,

I have run all network setups on both machines, all workgroup names are the same and file and print sharing are on. I can see the XP Laptop via the Vista PC in Network Topology Map but not vice versa. I cannot connect to either machine from the other nor can i ping one from the other. Both machines are to be connected via my BT Home Hub, ip address are using DHCP with a lease time of 1 day.

Can anyone give me some advice on what i have done wrong or what is causing this problem.

Cheers

Ian

**lorjack** · 06-05-2009, 10:28 AM

A failure to ping is almost always a firewall problem. Disable all firewalls.

**johnwill** · 06-05-2009, 11:54 AM

After disabling all the firewalls, let us know if that allows the pings.

Let's see this from each machine.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key:

Note that there is a space before the -n or the /ALL, but there is NOT a space after the - or / in the following commands.

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

ianmorris1977 · 06-05-2009, 12:20 PM

Hi Johnwill,

After disabling Microsoft one care (xp laptop) and Avg 8.5 (PC) i could ping and connected the networks fine.

After enabling the one care firewall, it still worked however AVG once enabled blocks it and i cannot see where i can enter the network so that the firewall treats it as safe.

Do you still require me to send the requested info???

Ian

**lorjack** · 06-06-2009, 01:51 PM

Quote:

Originally Posted by ianmorris1977

Do you still require me to send the requested info???

That depends, is everything working as it should now?

ianmorris1977 · 06-06-2009, 03:10 PM

Hi Lorjack,

All working now AVG finally allowed me to imput the IP range into the safe network list.

Thanks for the help

Ian

**lorjack** · 06-06-2009, 07:18 PM

Glad you got it fixed.

06-05-2009, 10:21 AM	#1 (permalink)
ianmorris1977 Registered User Join Date: Jun 2009 Posts: 3 OS: Vista SP 1	Cannot Connect XP Laptop to Vista PC Hi, I have run all network setups on both machines, all workgroup names are the same and file and print sharing are on. I can see the XP Laptop via the Vista PC in Network Topology Map but not vice versa. I cannot connect to either machine from the other nor can i ping one from the other. Both machines are to be connected via my BT Home Hub, ip address are using DHCP with a lease time of 1 day. Can anyone give me some advice on what i have done wrong or what is causing this problem. Cheers Ian

06-05-2009, 10:28 AM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Cannot Connect XP Laptop to Vista PC A failure to ping is almost always a firewall problem. Disable all firewalls. __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

06-05-2009, 11:54 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,748 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Cannot Connect XP Laptop to Vista PC After disabling all the firewalls, let us know if that allows the pings. Let's see this from each machine. Hold the Windows key and press R, then type CMD to open a command prompt: In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key: Note that there is a space before the -n or the /ALL, but there is NOT* a space after the - or / in the following commands.* NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

06-05-2009, 12:20 PM	#4 (permalink)
ianmorris1977 Registered User Join Date: Jun 2009 Posts: 3 OS: Vista SP 1	Re: Cannot Connect XP Laptop to Vista PC Hi Johnwill, After disabling Microsoft one care (xp laptop) and Avg 8.5 (PC) i could ping and connected the networks fine. After enabling the one care firewall, it still worked however AVG once enabled blocks it and i cannot see where i can enter the network so that the firewall treats it as safe. Do you still require me to send the requested info??? Ian

06-06-2009, 03:10 PM	#6 (permalink)
ianmorris1977 Registered User Join Date: Jun 2009 Posts: 3 OS: Vista SP 1	Re: Cannot Connect XP Laptop to Vista PC Hi Lorjack, All working now AVG finally allowed me to imput the IP range into the safe network list. Thanks for the help Ian

06-06-2009, 07:18 PM	#7 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Cannot Connect XP Laptop to Vista PC Glad you got it fixed. __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...