I lost my internetconnection (physical wire) but I have wireless

maldecidosoy · 06-02-2009, 08:33 PM

Hello
A friend of mine asked me if Icould help him with his internet connection he has a hp pavilion 501n with a 2wire1701hg gateway, winxp sp3 ,the thing is that I checked if the wire was faulty , and it was not ,checked connections they were ok,the light on the 2wire didnt show any thing wrong, so I went to control panel,system,device manager and on the icon of the net adapter 3 of the 4 had an exclamation sign , and then I look for the properties and found a message that said that a controller was missing or damaged , my question is do I have to look for the controller for the 2wire the thing is how do I do this I almost forgot I installed an ethernet card the pc detected it correctly but it still wouldnt work could you please help or advice me
thank you ADrian C. from mexico

**lorjack** · 06-02-2009, 09:48 PM

You need to reinstall/update the drivers for the network card.

**Jason09** · 06-03-2009, 08:11 AM

The drivers can be located on the CD or from the manufacturer's website.

06-02-2009, 08:33 PM	#1 (permalink)
maldecidosoy Registered User Join Date: Jun 2009 Posts: 1 OS: win xp sp3	I lost my internetconnection (physical wire) but I have wireless Hello A friend of mine asked me if Icould help him with his internet connection he has a hp pavilion 501n with a 2wire1701hg gateway, winxp sp3 ,the thing is that I checked if the wire was faulty , and it was not ,checked connections they were ok,the light on the 2wire didnt show any thing wrong, so I went to control panel,system,device manager and on the icon of the net adapter 3 of the 4 had an exclamation sign , and then I look for the properties and found a message that said that a controller was missing or damaged , my question is do I have to look for the controller for the 2wire the thing is how do I do this I almost forgot I installed an ethernet card the pc detected it correctly but it still wouldnt work could you please help or advice me thank you ADrian C. from mexico

06-02-2009, 09:48 PM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: I lost my internetconnection (physical wire) but I have wireless You need to reinstall/update the drivers for the network card. __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

06-03-2009, 08:11 AM	#3 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,351 OS: Windows XP Home Edition Service Pack 3 My System	Re: I lost my internetconnection (physical wire) but I have wireless The drivers can be located on the CD or from the manufacturer's website. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.