Can't get a web page i really need!!

bebo · 05-20-2009, 08:43 PM

Im trying to get a website to acess on my computer Reports.adp.ca. Been working with the phone tech at ADP changing settings on internet options still nothing. He never herd of this before in his ten years of being a tech, I can access every other site on the internet except this one and it worked for him on his computer. He thought it was my service provider so I called. Worked with him got knowhere but his thoughts were it is my security settings not the service provider. Now Im here with hopes that someone is smart enuff to solve this problem. The site is reports.adp.ca doesnt work for me. Tried Aol, IE, Mozzila, opera nothing will work. Please help!!

Thanx Bebo

**lorjack** · 05-20-2009, 10:27 PM

Open the HOSTS file and post the entire contents.
Start > run > notepad c:\windows\system32\drivers\etc\hosts

Note: The default drive letter in most cases is "c:", if you have a dual boot system or a different
drive letter assigned to your OS drive then change the command accordingly.

Open up a command prompt (Start > run > cmd)
Type the following bolded commands and post the results for each affected machine.

tracert Reports.adp.ca

Are you getting any kind of error message? What happens when you try to access the site?

bebo · 05-21-2009, 08:52 PM

I got request has timed out.

**johnwill** · 05-22-2009, 07:13 AM

Hmm... I get to Reports.adp.ca just fine from here.

Have you tried booting in Safe Mode with Networking to see if that changes things?

05-20-2009, 08:43 PM	#1 (permalink)
bebo Registered User Join Date: May 2009 Posts: 2 OS: vista	Can't get a web page i really need!! Im trying to get a website to acess on my computer Reports.adp.ca. Been working with the phone tech at ADP changing settings on internet options still nothing. He never herd of this before in his ten years of being a tech, I can access every other site on the internet except this one and it worked for him on his computer. He thought it was my service provider so I called. Worked with him got knowhere but his thoughts were it is my security settings not the service provider. Now Im here with hopes that someone is smart enuff to solve this problem. The site is reports.adp.ca doesnt work for me. Tried Aol, IE, Mozzila, opera nothing will work. Please help!! Thanx Bebo

05-20-2009, 10:27 PM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Can't get a web page i really need!! Open the HOSTS file and post the entire contents. Start > run > notepad c:\windows\system32\drivers\etc\hosts Note: The default drive letter in most cases is "c:", if you have a dual boot system or a different drive letter assigned to your OS drive then change the command accordingly. Open up a command prompt (Start > run > cmd) Type the following bolded commands and post the results for each affected machine. tracert Reports.adp.ca Are you getting any kind of error message? What happens when you try to access the site? __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

05-21-2009, 08:52 PM	#3 (permalink)
bebo Registered User Join Date: May 2009 Posts: 2 OS: vista	Re: Can't get a web page i really need!! I got request has timed out.

05-22-2009, 07:13 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,623 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Can't get a web page i really need!! Hmm... I get to Reports.adp.ca just fine from here. Have you tried booting in Safe Mode with Networking to see if that changes things? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience