msconfig ruined my internet

cooljoshb · 04-15-2009, 08:09 PM

Well today i was setting my startups on msconfig, and evreything was working alright. So i set evreything up and reboot my computer and i noticed my internet was not working. Im using my house computer at the moment and my labtop is having the problem. (wired) It says its conected to the internet but the browsers wont load. some one want to help?

**johnwill** · 04-16-2009, 08:24 AM

Don't use MSCONFIG to configure startups, it's intended as a diagnostic tool.

First off, go back into MSCONFIG and disable any startup changes you've made and return everything to defaults. Reboot the system.

Next, let's see this on the failing laptop.

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output!

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

cooljoshb · 04-16-2009, 07:07 PM

dont have a flash drive with me but it says.

Ethernet adapter area connection:
Media State.............:media disconnected
it coulnt ping yahoo

cooljoshb · 04-16-2009, 08:31 PM

i got the info

Quote:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Josh>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
IP Address. . . . . . . . . . . . : 75.68.223.56
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 75.68.216.1

C:\Documents and Settings\Josh>ping 75.68.223.56

Pinging 75.68.223.56 with 32 bytes of data:

Reply from 75.68.223.56: bytes=32 time<1ms TTL=128
Reply from 75.68.223.56: bytes=32 time<1ms TTL=128
Reply from 75.68.223.56: bytes=32 time<1ms TTL=128
Reply from 75.68.223.56: bytes=32 time<1ms TTL=128

Ping statistics for 75.68.223.56:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
IP Address. . . . . . . . . . . . : 75.68.223.56
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 75.68.216.1

C:\Documents and Settings\Josh>ping 75.68.223.56

Pinging 75.68.223.56 with 32 bytes of data:

Reply from 75.68.223.56: bytes=32 time<1ms TTL=128
Reply from 75.68.223.56: bytes=32 time<1ms TTL=128
Reply from 75.68.223.56: bytes=32 time<1ms TTL=128
Reply from 75.68.223.56: bytes=32 time<1ms TTL=128

Ping statistics for 75.68.223.56:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Pinging 75.68.216.1 with 32 bytes of data:

Reply from 75.68.216.1: bytes=32 time=70ms TTL=64
Reply from 75.68.216.1: bytes=32 time=5ms TTL=64
Reply from 75.68.216.1: bytes=32 time=61ms TTL=64
Reply from 75.68.216.1: bytes=32 time=6ms TTL=64

Ping statistics for 75.68.216.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 70ms, Average = 35ms

C:\Documents and Settings\Josh>

jfhoffman3 · 04-16-2009, 08:49 PM

I've experienced a similary issue when modify the msconfig file in the past. Are you running a nortons security suite or another security suite package.

**johnwill** · 04-17-2009, 11:10 AM

Try booting in Safe Mode with Networking and see if you can browse.

04-15-2009, 08:09 PM	#1 (permalink)
cooljoshb Registered User Join Date: Apr 2009 Posts: 3 OS: windows	msconfig ruined my internet Well today i was setting my startups on msconfig, and evreything was working alright. So i set evreything up and reboot my computer and i noticed my internet was not working. Im using my house computer at the moment and my labtop is having the problem. (wired) It says its conected to the internet but the browsers wont load. some one want to help?

04-16-2009, 08:24 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: msconfig ruined my internet Don't use MSCONFIG to configure startups, it's intended as a diagnostic tool. First off, go back into MSCONFIG and disable any startup changes you've made and return everything to defaults. Reboot the system. Next, let's see this on the failing laptop. Try these simple tests. Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt: In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key: NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! IPCONFIG /ALL PING <computer_IP_address> PING <default_gateway_address> PING <dns_servers> PING 206.190.60.37 PING yahoo.com Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard. Paste the results in a message here. <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above. <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-16-2009, 07:07 PM	#3 (permalink)
cooljoshb Registered User Join Date: Apr 2009 Posts: 3 OS: windows	Re: msconfig ruined my internet dont have a flash drive with me but it says. Ethernet adapter area connection: Media State.............:media disconnected it coulnt ping yahoo

04-16-2009, 08:49 PM	#5 (permalink)
jfhoffman3 Registered User Join Date: Apr 2009 Posts: 14 OS: XP Pro SP3	Re: msconfig ruined my internet I've experienced a similary issue when modify the msconfig file in the past. Are you running a nortons security suite or another security suite package.

04-17-2009, 11:10 AM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: msconfig ruined my internet Try booting in Safe Mode with Networking and see if you can browse. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience