Strange latency issues

[korncob]

Well first of all we have a total of 5 computers hooked up to 2 seperate routers, one router is hooked up to the other that is hooked into the modem. Our ISP is shaw cable (we live in BC canada) and our issue is basically that we are getting horrible latency on games...around 300ms for World of warcraft and I am personally getting 200ms with constant spiking to 1000~4000ms on Age of conan. We can load pages very fast, on speedtest.net if I test it going to los angelos which is fairly far from where we live it gives me around 30.71mbps download and 0.46mbps upload. This might not mean anything but before this issue started happening we were only getting around 4mbps download even if we tried it in BC and around 0.36mbps to BC and got worst the larger the distance.

It doesn't really make sense that we would start getting such horrible ping, I always had around 32ms on Age of conan with no spikes ever and the rest of my family that plays WoW had around 80~100ms constantly.

Our routers are both WRT54G Linksys models, we have wireless mode off since we suspected a while back that someone was using our wireless to download things, and our Modem looks exactly like this one : http://ec1.images-amazon.com/images/...YL._AA280_.jpg

We called our ISP and they told us to try hooking it up directly to the modem which we will do in a while and if it still lags that they will come and check the line.

:) Thanks, Korncob

[johnwill]

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.