Net Dies within 15mins....

[roybibo]

Where is the problem, in my PC or in my ISP??

my net dies within 15-18mins....

then i unplug and plug the connection to make it work again...

then after 15-18mins it dies again...

help me..thx..

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[roybibo]

ISP: Smart Broadband wireless

Connection Type: Wireless
Encryption: i dont know where to find it, sorry.
OS: Windows XP SP3
Internet Browser: Usually IE but sometimes Firefox

About the questions:
I haven't done that all. I dont have other computers here, just one.

Cmd:

[johnwill]

That looks like a good connection, is that after it stopped working?

[roybibo]

No, my connection is still working though my connection dies...

Does any broken device in a Connection Device affects the connection or can cause my prob?

cause the i have a plug broken...[plug or connector]...i just used this cause i dont know what it called..

[johnwill]

Originally Posted by roybibo

No, my connection is still working though my connection dies..

HUH?

Please describe the symptoms of the failure EXACTLY. With the description, there's no way to know where the connection dies.

If those displays were when it had stopped working, you have a good network connection, so I'd suspect something in your machine is the problem.

[roybibo]

k..thx

i'll ask my isp about there connection device...

thank u for the help...