No Lan/No Wireless

[obiali]

I recently got over a malware issue however I have had real issues with my network settings. There are no network connections showing on my network places and my wireless connection does not show or connect. Windows firewall is disabled and will not enable. I used winsockfix.exe but was unable to remedy the situation.I checked device manager and everything seemed fine.

Here are my system info:

Sony Vaio PCG K-13 Win Xp Home. Service Pack 3

Under Device Manager I have the following and allis listed as working properly.

1394 Net Adapter
Lan-Express AS IEEE 802.11g miniPCI Adapter
Realtek RTL8139/810xFamily Fast Ethernet NIC

Here is my ipconfig /all log

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Ana>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : mine
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 08-00-46-CE-6C-29

Ethernet adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g miniPCI
Adapter
Physical Address. . . . . . . . . : 00-0E-9B-00-E9-2A

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : ?
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Ana>


I would appreciate the help.

[johnwill]

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.



Next, check these.

Check your Services are Started on all PCs:

• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration (XP wireless configurations)
• WLAN AutoConfig (Vista wireless configurations)
• Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).

If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.





Finally, I'd like to see this.


Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

[obiali]

OK I followed the instructions but I was still unable to resolve this issue.

Ran both the commands and rebooted. Checked the services and made sure all that you indicated were started and running on auto. However I noticed that when I start some of the services and close the service.msc window and the reopen it, some of the services that were started were stopped. I also was not able to start the windows firewall. It say windows firewall/ics service cannot be started. access denied error code 5.

I also checked the device manager and there were no conflicts. No reds anywhere.

Checked event log and it seems something is going on with COM+ service although I could not understand what the conflict was.

Thanks much for taking the time to look into this

[johnwill]

Sounds like you have more corruption that simple bad settings.

Try an SFC run first: SFC Tutorial