strange problem

andy3 · 02-27-2009, 03:05 PM

when i use the wifi on my computer the only site i can connect to is google.
some info:
hp pavilion tx1219us tablet pc
netgear router

DavidHB · 02-27-2009, 04:07 PM

You say 'when I use the wifi'. Does it work OK with a wired connection?

Can you give us a few more details? What ISP are you using, and what form of Internet connection do you have? What is the model of your router? Does it connect to the Internet directly or through a separate modem; if the latter, what is its make and model?

Are there other computers on the network? Do they connect OK? Can you share files and/or printers?

I know that is a lot of questions, but without this information any answers we give you will be just guesswork.

David

andy3 · 02-27-2009, 08:36 PM

ok umm im not really a tech person so ill try my best. yes it works with a wired connection. the isp is comcast high speed. dont know the model jus know its netgear dont think theres a modem. theres another computer a desktop that works fine but that one is plugged in to the router. dont know about sharing files and we have a printer that works without cords.

louisghenschel · 02-28-2009, 02:18 AM

Hello

Internet is unique in the fact that if one works -- they ALL work. I do not think you are actually connected to the internet - and in fact are looking at a COOKIE -- or cached image.

You must first make sure to clean ALL COOKIES and INETERNET history within internet options. You can find that in Control Panel.

Also, you will need to learn to PING ---- look up on google -- this will let you test connectivity, assuming the wireless card is working properly.

So I dont think you are actually connected.

#1 Assure installation of wireless if correct if desktop -- Laptop - make sure drivers are correct.

#2 If correct, Make sure the proper software is installed to control wireless sessions. Windows comes with one by default "Windows Wireless"

#3 Make sure you recieve a DHCP address from the WIRELESS ROUTER
this will be a (most cases) 192.168.1.* (*) means any number usually between 100 and 254 if you 169.*.*.* this is NOT a GOOD address -- this is a loopback ...

sorry if to technical but this is how you troubleshoot wireless -- just as a reference to follow

DavidHB · 02-28-2009, 02:53 AM

I'd agree with the previous poster that this is a wireless networking rather than an Internet access problem.

David

02-27-2009, 03:05 PM	#1 (permalink)
andy3 Registered User Join Date: Feb 2009 Posts: 2 OS: vista	strange problem when i use the wifi on my computer the only site i can connect to is google. some info: hp pavilion tx1219us tablet pc netgear router

02-27-2009, 04:07 PM	#2 (permalink)
DavidHB Registered User Join Date: Jan 2009 Location: UK Posts: 151 OS: Vista x64 SP1; XP Pro; Ubuntu 8.10	Re: strange problem You say 'when I use the wifi'. Does it work OK with a wired connection? Can you give us a few more details? What ISP are you using, and what form of Internet connection do you have? What is the model of your router? Does it connect to the Internet directly or through a separate modem; if the latter, what is its make and model? Are there other computers on the network? Do they connect OK? Can you share files and/or printers? I know that is a lot of questions, but without this information any answers we give you will be just guesswork. David

02-27-2009, 08:36 PM	#3 (permalink)
andy3 Registered User Join Date: Feb 2009 Posts: 2 OS: vista	Re: strange problem ok umm im not really a tech person so ill try my best. yes it works with a wired connection. the isp is comcast high speed. dont know the model jus know its netgear dont think theres a modem. theres another computer a desktop that works fine but that one is plugged in to the router. dont know about sharing files and we have a printer that works without cords. Last edited by andy3; 02-27-2009 at 08:52 PM.

02-28-2009, 02:18 AM	#4 (permalink)
louisghenschel Registered User Join Date: Feb 2009 Posts: 6 OS: Vista 64bit	Re: strange problem Hello Internet is unique in the fact that if one works -- they ALL work. I do not think you are actually connected to the internet - and in fact are looking at a COOKIE -- or cached image. You must first make sure to clean ALL COOKIES and INETERNET history within internet options. You can find that in Control Panel. Also, you will need to learn to PING ---- look up on google -- this will let you test connectivity, assuming the wireless card is working properly. So I dont think you are actually connected. #1 Assure installation of wireless if correct if desktop -- Laptop - make sure drivers are correct. #2 If correct, Make sure the proper software is installed to control wireless sessions. Windows comes with one by default "Windows Wireless" #3 Make sure you recieve a DHCP address from the WIRELESS ROUTER this will be a (most cases) 192.168.1.* () means any number usually between 100 and 254 if you 169... this is NOT a GOOD address -- this is a loopback ... sorry if to technical but this is how you troubleshoot wireless -- just as a reference to follow

02-28-2009, 02:53 AM	#5 (permalink)
DavidHB Registered User Join Date: Jan 2009 Location: UK Posts: 151 OS: Vista x64 SP1; XP Pro; Ubuntu 8.10	Re: strange problem I'd agree with the previous poster that this is a wireless networking rather than an Internet access problem. David