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| Networking Support General Networking Support Forum |
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#1 (permalink) |
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Registered User
Join Date: Jan 2005
Posts: 1
OS: windows xp
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Dial up Networking
HELLO MY NAME IS garcia47 AND I HAVE ANOTHER COMPUTER USING WINDOWS XP. IAM HAVING PROBLEMS IN GETTING INTO THE INTERNET,I CAN HERE A DIALTONE BUT SAYS THAT THE REMOTE COMPUTER IS NOT RESPONDING. OR IT SAYS THAT THERE IS NO DIAL TONE I HAVE TRIED TO REINSATALL MY MODEM BUT I AM NOT GETTING ANYWHERE. CAN YOU PLEASE HELP ME WITH THIS MATTER I REALLY NEED TO GET MY OTHER COMPUTER GOING ASAP. THANKS AND HAVE A GREAT DAY! ![]() |
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#2 (permalink) |
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Posts: n/a
OS:
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Hi,
These thing can be tough to troubleshoot, but we will give it our best shot: Why not give the following a try: 1) Download the newest and latest drivers from the modem manufacturer’s website. (I know, you have a disk, but download the newest and best anyhow. 2) Enter Start, Control Panel, System, Hardware, Device Manager and DELETE any references to any modem. 3) Shut down and physically remove the modem and then put the modem back in PCI slot #3 (Third slot down from the AGP slot) 4) Boot up and enter the BIOS setup menu. 5) In the BIOS setup menu find the PnP area. If you are running WinXP, then DISABLE Pnp….however, if you are using Win98, then make sure it is ENABLED. 6) Save and Exit 7) Boot back up and when the computer finds your modem, then load the drivers that have been downloaded from the manufacturer’s website. It may tell you that the latest and best are already installed, but install them anyway. (for example, WinXP only has v.90 drivers and not the most recent v.92 that are needed for best operation) If it says they are not digitally signed, then load them anyway. This is a long story, but I can assure you it is a money issue and a rip off from Microsoft in my opinion. This should get you going! |
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