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Old 02-08-2009, 05:12 AM   #1 (permalink)
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OS: Windows Vista


''Turn on wireless capability'' - but it is on and still not working!

I wasnt sure whether this problem is a networking problem or a laptop problem. Basically my sisters laptop ( Sony VGN-NR32L) has been able to connect to our wirless network fine until recently when it just stopped, she swears she hasn't done anything, but that is questionable!
My laptop still connects so I dont think it is actually a problem with the network, rather the laptop itself.
When I click diagnose and repair it says ''Turn on wireless capability'' but the wireless LAN switch on the laptop is on. I really don't know what to do.
Any suggestions would be much appreciated.
Thanks, Emily
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Old 02-08-2009, 07:34 AM   #2 (permalink)
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Re: ''Turn on wireless capability'' - but it is on and still not working!

First off, does it still connect using a wired connection?



Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
  1. Under Network adapters, please tell me all the devices listed.
  2. Are there any devices under Network adapters that have a red x displayed?
  3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?



Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 02-08-2009, 08:43 AM   #3 (permalink)
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Re: ''Turn on wireless capability'' - but it is on and still not working!

Thanks for your reply, here is the information you wanted:
Yes it does connect to the internet when it is directly connected to my 'home-hub'

1- Lan-Express AS IEEE 802.11g PCI-E Adaptor
Marvell Yukon 88E8039 PCI-E fast ethernet controller

2-no

3- no

Copied and pasted this aswell:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Tom Green>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TomGreen-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g PCI-E Adapter

Physical Address. . . . . . . . . : 00-1D-D9-E3-A0-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-F3-0B-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Tom Green>^A
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