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Old 01-27-2009, 03:51 PM   #1 (permalink)
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OS: XP, SP 2


Cant connect to the net. DHCP problem?

earlier today I found I had to restart my laptop, only to find upon re-booting that it wouldn't connect me to the net.

Using my Intel (R) ProSet wireless it said I was connected to Belkin (my home wireless network), but I had the 'limited or no connectivity' message in the bottom right.

Since, I have run a number of tests, including running the command prompt, and inputting ipconfig/all (results can be posted) as well as running a network diagnostic test - which had aspects that failed(again results can be posted)

Now, I checked my sisters details (IP, default gateway etc) and manually entered these values. The 'limited connectivity' message went, but still no luck on the net.

From this, does anyone have any ideas? Should I copy and paste my ipconfig and network diagnostics output?

Thanks

Jay
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Old 01-27-2009, 03:56 PM   #2 (permalink)
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Re: Cant connect to the net. DHCP problem?

Please post the results of your ipconfig/all and the diagnostics. Can we assume your sister's system is able to access the net?
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Old 01-27-2009, 04:07 PM   #3 (permalink)
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Re: Cant connect to the net. DHCP problem?

Hers works fine, as does my Dads, as does this PC I'm using at the mo

My ipconfig results change depending on wether I autmoatically assign the IP address etc or wether I use the same settings as my sister.

I'll post the results with the settings manually entered for now?
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Old 01-27-2009, 04:11 PM   #4 (permalink)
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Re: Cant connect to the net. DHCP problem?

IP config

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dave>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : JAY
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-CF-BC-88

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-19-D2-02-DF-B1
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
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Old 01-27-2009, 04:12 PM   #5 (permalink)
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Re: Cant connect to the net. DHCP problem?

Network diagnostics

Network Adapters FAILED
[00000001] Broadcom 440x 10/100 Integrated Controller
Caption = [00000001] Broadcom 440x 10/100 Integrated Controller
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 17:17:48 27/01/2010
DHCPLeaseObtained = 17:17:48 27/01/2009
DNSEnabledForWINSResolution = FALSE
DNSHostName = JAY
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE


Index = 1
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:15:C5:CF:BC:88
ServiceName = bcm4sbxp
SettingID = {1FBB4D14-062B-4AC6-A6D0-6435A3ACA1C4}
TcpipNetbiosOptions = 1
TcpMaxDataRetransmissions = 5
TcpWindowSize = 64240
WINSEnableLMHostsLookup = TRUE


[00000010] Intel(R) PRO/Wireless 3945ABG Network Connection (FAILED)
Caption = [00000010] Intel(R) PRO/Wireless 3945ABG Network Connection
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 192.168.2.1(Same Subnet) (FAILED)
Pinging 192.168.2.1 with 32 bytes of data:
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)


Description = Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
DHCPEnabled = FALSE
DNSEnabledForWINSResolution = FALSE
DNSHostName = JAY
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 25
Index = 10


IPAddress = 192.168.2.2 (FAILED)
Pinging 192.168.2.2 with 32 bytes of data:
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
Ping statistics for 192.168.2.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)


IPConnectionMetric = 25
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXEnabled = FALSE
MACAddress = 00:19:D2:02:DF:B1
ServiceName = w39n51
SettingID = {DEC56291-6C3C-486A-80A8-8FA60435714C}
TcpipNetbiosOptions = 1
TcpMaxDataRetransmissions = 5
TcpWindowSize = 64240
WINSEnableLMHostsLookup = TRUE
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Old 01-28-2009, 10:04 AM   #6 (permalink)
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Re: Cant connect to the net. DHCP problem?

First off, enable DHCP on that connection.

Select Start > Settings > Network Connections.
  • Double-click the Connection icon of the connection you wish to modify to open the Local Area Connection Status window.
  • Click the Properties button to open the Local Area Connection Properties window.
  • Click to highlight Internet Protocol (TCP/IP).
  • Click the Properties button to open the Internet Protocol (TCP/IP) Properties window.
  • TCP/IP Properties window, IP Address tab
  • Select Obtain an IP address automatically.
  • Select Obtain DNS server address automatically.
  • Click OK to return to the Local Area Connection Properties window.
  • Click OK to return to the Network Connections window.




Next, let's reset the stack.

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.




Finally, I'd like to see this.

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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